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E-Florist-Inc / Do not order from them - it is a scam!

1 United States Review updated:

Looked online for local florist in Orlando, Florida and e-florist came up. I ordered Flowers for my girlfriend living next to me on May 15, 2007. I was promised next day delivery. Today is may 22 and still no flowers. I called them many times but no one answers the phone. I left 20 messages and got no returned call, I send emails and I still got no reply. Today I was finally able to reach someone. They told me my flowers were delivered. I told them that they are lying because my girlfriend lives next door and someone is always at home. When I asked them why they did not return my calls or send a reply to my emails, I was told that they were too busy. The company is out of British Columbia and they are thieves. I was promised that my flowers would be delivered today but I do not believe them because they are liars.

DO NOT ORDER FROM THEM!!! It is a scam.

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  • Ma
      13th of Nov, 2007
    0 Votes
    E-Florist-Inc - Deceptive Business Practices, Bad Customer Service
    United States

    I purchased flower delivery at The receipt (online and delivered via e-mail) stated the price of $68.97, in US dollars. Nowhere on the receipt or in the e-mail was I advised that there could be additional charges, price differentials, etc. Yet on my credit card statement, I was charged for $86.04 plus "currency conversion fees" of $0.39 and $2.58. When I called the company, I was placed on hold for some 20 minutes the first time (I had to hang up), and then 20-25 minutes the second time. When I finally reached an operator and explained the issue, I was told that the price differential is normal due to "currency fluctuations", and the currency conversion fee is also normal, since the company is CANADIAN! I was told that nowhere on my invoice or in the e-mail I was advised of this, and that this is misleading and deceptive. The representative told me that there would be a "credit" applied for the price differential, but certainly not for the conversion fees. When I asked for the representative's name, the woman quickly said somethign like , "Aliah". When I asked for the last name, she said "I am the only one here". Then she sarcastically added: "You are very pleasant today", referring to the dissatisfaction in my voice. I stated that I would report the company's deceptive practice to the Better Business Bureau; however, the representative's attiture had not changed.

  • Mx
      2nd of Jun, 2009
    0 Votes
    E-Florist-Inc - Deceptive Business Practices, Bad Customer Service
    United States

    This company is sneaky. They knowingly give you the price in Canadian dollars and then charge you a higher price once they run your card. No where on the receipt OR on the order form do they state this nor that they are "located" in Canada so you have no idea that you are going to be charged for a completely different amount.

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