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Dyson / Bad Service

1 CA, United States Review updated:

Do not do business with these people. They are totally unresponsive to even the easiest questions like where is my order and why did it not arrive as stated. After your order does not arrive and you send them an e-mail to find out why, all they do is reiterate the delivery policy and thank you very much. The problem is if the order is already late the reiteration of their policy is of course totally useless.

They do not provide tracking and you are left totally blind.

I have not even started trying to locate the items shipped separately. Really looking forward to it.

Stating that these people are unresponsive is being kind. They are worse than useless.

Mc
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Comments

  • Sa
      23rd of Oct, 2018
    0 Votes
    Dyson Canada - Replacement filter dyson pure cool tower
    Canada
    Canada
    Dyson.ca

    My order has been cancelled without my acknowledgement ...ordered the 6th of june and got an email on the 24 th saying I cancelled my order, which I didn't. ..I love my dyson pure cool tower and it's time to change the filter ...??? My phone is posessed or someone at the other end is being a bad customer service agent ...

  • Ca
      11th of Dec, 2018
    0 Votes
    Dyson - Service site
    Canada
    dyson.ca

    No on line help available. No email or anything but a phone number.

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