Dubai First / credit card - late payment fees

Dubai, United Arab Emirates
Contact information:

I have started using my credit card of Dubai First from May 2017 and have not received any statement from Dubai First until August 10.

In between that, I have made payment of the outstanding on July 10 in good faith without getting the statement.

when I make a complaint about the same on August 10 they have debited 250 AED late payment fees already and on a complaint, they told me you have to pay the late fees then only they will reverse the fees. In good faith, I paid the late fees and when I see the online statement they have charged late fees again and on asking that they said that it is the late fees of the previous month.

Aug 20, 2017

Post your comment