Dubai First / credit card

dubai, United Arab Emirates

i was invited by the dubai first bank to take their credit card without any annual or monthly fees about 10 years back. it was free card from the beginning and they started charging annual membership fee 3 years back. But all the time i call them and they revise the charges .from last year onwards they are not reversing it and also they provide me a loan against credit card for 36 months.after last annual membership fee they didnt provide me a card and still they charged annual membership for the card.I ask them that how can they charge me without giving me a card and they said that i have loan on the card thats why they still ge the membership fee of 1750 aed. But they are already charged me processing fee and its interest for the loan then why are taking the annual fee also above that and they say "this is our management decision'.I also told them that either i want to cancel the card or you send me the card, and they told that i need to provide a cheque for card or pay interest

Oct 10, 2018

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