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Dollar Rental Carlost item that was found went "missing"

Left expensive sunglasses in car and realized it right away. Left a note for them to call me when they opened (had a real early flight) and they did and confirmed they had them from the car. Once i got home i called to confirm they still had them (i described them) and they said i had to send a prepaid box which i did.See the Top 10 Worst Complaints in Biloxi, MS I got the box back and they send me some very cheap broken glasses that were not mine. When i spoke with the female supervisor and explained how i was mad and asked what she would do her response was "i shouldnt have lost them in the first place" and she just kept repeating that like i child. No one else says they can do anything.

This was Biloxi MS airport Dollar location.

Ti
Jan 31, 2017

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