Dishnet / terrible service

United States

If you are thinking about satellite TV and are concerned about service, stay away from Dishnet. I've made 7 service calls to them. For the first three, they tried to get you to fix it over the phone. I know the procedure by heart but they make you do it over and over again. My TV freezes and then stops working. They sent out three different "technicians" and now I have no signal. Of course when I called again, they had me run through their over- the -phone procedures. Now I have to spend a fourth day waiting in a 5 hour window for them to come out again. Since it is a weekend the repairman won't be out until Monday. So no TV for another 2 days. I'm switching.

Mar 8, 2014

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