Discovery Health / pathetic services
Discovery health promises the world and excellent service, yet gives you lies and attitude. i had taken out the Keycare option due to financial reasons. 2 weeks ago i had broken my foot, been to the Network facilities registered on discovery, firstly when you get to the hospitals you are treated like dirt because you belong to a low scheme as they refer to it as.
up to now after numerous calls to discovery health and visits to the hospital, i have not yet seen an Orthopedic surgeon, and been given the run around by the medical aid to get a simple authorization number. in this 2 weeks, my foot has still remained swollen, and there is bruising. but i cannot seem to get any help from either the hospital or discovery.
discovery consultants also has the nerve to tell me that, i belong to the keycare option and i should not expect excellent service.
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