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Discovery Health / pathetic services

1 Johannesburg, South Africa Review updated:
Contact information:
Phone: 0728990736

Discovery health promises the world and excellent service, yet gives you lies and attitude. i had taken out the Keycare option due to financial reasons. 2 weeks ago i had broken my foot, been to the Network facilities registered on discovery, firstly when you get to the hospitals you are treated like dirt because you belong to a low scheme as they refer to it as.
up to now after numerous calls to discovery health and visits to the hospital, i have not yet seen an Orthopedic surgeon, and been given the run around by the medical aid to get a simple authorization number. in this 2 weeks, my foot has still remained swollen, and there is bruising. but i cannot seem to get any help from either the hospital or discovery.

discovery consultants also has the nerve to tell me that, i belong to the keycare option and i should not expect excellent service.

Ta
Apr 28, 2015
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Comments

  • Da
      6th of Jan, 2012
    0 Votes
    Discovery Health - USELESS ACCOUNTING
    Discovery Health
    South Africa

    Well after 7 months discovery cannot get their billing sorted properly. They just take unauthorised debit orders and i have to fit the bill.

  • Pe
      26th of Nov, 2013
    0 Votes
    Discovery Health - claims
    discovery health
    South Africa
    Phone: 0718955270

    Claim rejected because of incompetant people at discovery and when resubmitting getting given a ref number that belongs to another patient. Kumaren and Rishana useless and do not assist at all. They rob peter to pay paul and don't give a [censored] about patients.

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