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Direct TV / lies and bad service

1 37751 BOXTHORN STPalmdale, CA, United States
Contact information:
Phone: 661 533 3896

year ago i moved to palmdale, ca i tried to swtich my service to the new address and i call the company to change it and to have a new plan new chanels but at that time i was told if i get the dvr they will give a prize they never give nothing then i called to cancel the service but i found that i was i a contract and i never was imformed about it, then 2 months later a called to change the chanels to add more but i was charged more than i expected.moth ago the dvr broke down it just show a black square on the tv, i called they told me they will change it with no cost at all they never mencioned shipping or handling;now they charging me that amount and 2 more recivers because the thecnician never diconnect the old dvr, i called back again and the only thing they keep telling is everyboy has to pay shipping but iwas never tlod as you can see they give only certain information ;only what the costumer want to hear from them, and they lie about the service and the prices they never gave.i like to cancel this account but gues i have to pay fee.and please do somthing thank you. lidia

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