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Digi Telecommunications / postpaid 150 family

1 Ulu Tiram, Malaysia

Hi, I'm Teng Chun Shyan, My Digi account no: [protected], I has sign up the Digi Postpaid 150 Family Plan on 7 May 2018 with free phone promotion, during the time explanation by the promoter Ms. Fatin From Digi Telecommunication Sdn. Bhd. No 6&8 Jalan Molek 1/12, Taman Molek, Johor Bahru, Johor. She is very confident to say to me that the free phone can be redeem at any time even after one year, at that time I ask her few time to sure I can believe her and she never warning me that the promotion can be change any time, while when I go to redeem the free phone on 31 July 18 and she say the promotion already ended, I feed cheated, at the time she just say follow the term & condition and what I say is why need the promoter? the promoter need to explain and must warn the customer in certain matter, This is the first time I switch to Digi and the case happen, I hope I can get back my free phone as show at the promotion time I sign up, Thank you.

Below is my contact
Email: tengchunshyan@yahoo.com
Phone No: [protected]

Your sincarely
Teng Chun Shyan
10 Aug 2018

Te
Aug 10, 2018

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