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Debonairs Pizza / debonairs pizza umhlanga jubilee grove

Umhlanga, South Africa

Still have not even had a response.

Good day

Is the norm for Debonairs pizza? Delivered cold the second time around. Not even an apology! Till now still have not heard a thing from anybody. We have been loyal customers for years and this is the service we are now getting. I think this will be the last time we will be supporting your brand due to poor service delivery.

Hope you dont treat your other customers this way going forward.

https://www.debonairspizza.co.za/About/Legal-Info

Regards

Greg
----- Forwarded by GREG S FARR/TCM DURBAN/TCM Software & Services/ZA on 10/11/2017 11:16 AM -----

From: GREG S FARR/TCM DURBAN/TCM Software & Services/ZA
To: [protected]@telkomsa.net
Date: 10/05/2017 01:40 PM
Subject: Fw: Your order is being prepared

Hi

Please note pizza was delivered late again and also cold

Regards

Greg
----- Forwarded by GREG S FARR/TCM DURBAN/TCM Software & Services/ZA on 10/05/2017 01:39 PM -----

From: GREG S FARR/TCM DURBAN/TCM Software & Services/ZA
To: [protected]@telkomsa.net
Date: 10/05/2017 09:05 AM
Subject: Fw: Your order is being prepared

Hi Blessing

Can we please have our pizzas by lunch time today please.

Regards

Greg
----- Forwarded by GREG S FARR/TCM DURBAN/TCM Software & Services/ZA on 10/05/2017 09:03 AM -----

From: GREG S FARR/TCM DURBAN/TCM Software & Services/ZA
To: [protected]@telkomsa.net
Date: 10/03/2017 12:42 PM
Subject: Fw: Your order is being prepared

Hi Blessing

With regards to the below can we please get our pizzas today if possible. If you could please send sweet and sour rib, creamy chicken and on veg one we would greatly appreciate it.

Regards

Greg
----- Forwarded by GREG S FARR/TCM DURBAN/TCM Software & Services/ZA on 10/03/2017 12:39 PM -----

From: GREG S FARR/TCM DURBAN/TCM Software & Services/ZA
To: [protected]@telkomsa.net
Date: 10/01/2017 09:05 AM
Subject: Fw: Your order is being prepared

Hi Blessing

As per telephonic conversation yesterday our pizza was delivered to us at 14:59pm and was ordered at 13:49pm Upon delivery it was cold! Your policy states that if it is cold it is free. I have paid and tipped your driver because it was the right thing to do. I would like Debonairs to honour their policy and replace the three cold pizzas.

As you will see in your records we buy from you regularly and have supporting you for years and would like to keep it this way. See below details.

Regards

Gr
Oct 18, 2017

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