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Cricket Broadband Crosswave / false advertising and cheating customer

1 Maricopa, AZ, United States

I bought the cricket broadband for wireless internet. It let you choose your prepaid plan. I payed $150 for a $65 monthly pre paid heavy user plan. They promise massive amounts of g's with youtube, pandora, gaming, video, hulu, and up to 5 devices can conect. It says no hidden fees. After I pay my $150, I had about 2 weeks of internet before they said I ran out. My usage was not real heavy. I put $70 on my account that lasted a little over a week. I put another $70 on my account that lasted less then 24 hours! I called customer service, the lady was very rude she raised her voice and would talk over me. That same lady said " we can do whatever we want, including stopping or slowing down your service" they want bank info to just take money out to.

Apr 14, 2013

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