I called inquiring my card fees and my interest rate. I was basically harrassed into making another payment after they told me that they would take off a fee. My payment went thru on the date that i had scheduled my balance still doesnt reflect any kind of credit. When i asked about my interest rate and if i could get it lowered i was told that they dont do that, then i got a letter explaining that theydont do that. I am trying to build my credit and i believe this account is making it worse.