Cox Communicationspoor onsite service

Cox came out to our house today to fix a cable line running under ground that's causing the phone and internet service to go down. The box on the side of the house where the cable connects was left open with the cover on the ground.See the Top 10 Worst Complaints in New Orleans, LA

We were told the cable and box would be replaced. It belongs to Cox and should at least be secured as opposed to exposed, unsecure with it's cover on the ground.

My wife took a picture after they left. If this form allows attachments, I'll upload it.

Cox... We will not accept shotty service. Please DO BETTER.

Jan 23, 2017

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