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[Resolved] Course Hero / homework and quiz answers

1 Redwood City, CA, United States
Contact information:

They tricked me by providing the answers to my first two homework and quizzes but nothing after that. I have been emailing and trying to ask questions about what I paid for but the website doesn't provide a phone number or email address. I would like a refund of my payment but I see others that show that they will not respond or provide a refund. Biggest scam ever as I have to get answers submitted and they are not delivering what they promised. They don't have a honor code so they should stop showing that on the website.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Course Hero Customer Care's Response, Nov 06, 2018

    Hello, we would be happy to review your request for a refund. We recommend contacting us directly at +1-888-634-9397, Monday-Friday, between 7AM-4PM, PST. Thank you!

Ma
Nov 5, 2018

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