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CougarLife / scam the entire site

United States

This company is advertising the same pictures in every state and city .They will charge you for something that you did not order and the toll free number you cannot speak with anyone. The number rings one time and then disconnects. Save you time and hassle from this site and do things the old fashion way go out and meet the love of your life don't pay these frauds.Again they charged me for something I did not order

  • Updated by nevertrustthem, Mar 31, 2018

    This company is advertising the same pictures in every state and city .They will charge you for something that you did not order and the toll free number you cannot speak with anyone. The number rings one time and then disconnects. Save you time and hassle from this site and do things the old fashion way go out and meet the love of your life don't pay these frauds.Again they charged me for something I did not order

  • CougarLife Customer Care's Response, Apr 02, 2018

    We are very sorry to hear about your experience.

    While we cannot guarantee the authenticity of any profile on CougarLife, we endeavor to ensure that all Members signing up for our service agree to the Terms & Conditions that outline acceptable use of our system.

    In addition, CougarLife undertakes to ensure your confidence in many ways:

    We proactively preview every photograph and all text changes posted to the public section of our website and use our best efforts to edit or modify any information that does not comply with our acceptable operating standards.
    We constantly re-invests in the long-term viability of our business by spending hundreds of thousands of dollars in main-stream advertising so you know that qualified new members are signing up and that new regions are being developed.

    In order to issue a refund for these charges, we need the information related to the account on our platform.

    We kindly ask you to contact customer service at North America: 1-877-740-3176 (toll-free).
    Monday to Friday from 9 am to 5 pm EST.

    Customer Service representatives will need the last 4 digits of your credit card, date of the charge and amount to locate the purchase.

    We apologize for the inconvenience.

    Sincerely,

    Customer Support

Ne
Mar 31, 2018

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