[Resolved] Costco Wholesale Corporation / hp all in one computer issue

I purchased the HP 23" ALL in one computer from Costco and have had nothing but problems.

I have returned it three times. Now it is not working again and COSTCO will not provide a refund because it is NOW out of warranty.

In addition, I purchased this computer with at Costco AMEX which extended my warranty by one year.

None of this matters to COSTCO.

I have been a member for over 23 years.

When I asked the representative how much have I sent since becoming a member they said over $76k.

I would hate for COSTCO to loose me as a customer.

Please help me COSTCO.

  • Resolution statement

    Costco was excellent once I got to the right person. Thank you Costco.

Apr 03, 2017

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