Costco Wholesale Corporation / costco new berlin, wi,

New Berlin, WI, US

I have a trip coming up so I need my tires replaced. I went to Costco last Thursday, Nov, 9, to make the order.
I was concerned about whether the tires will arrive in time and the associate at the tire center promised me it will arrive in one or two days, top.
I heard nothing on Monday so I called again. A (presumably) different associate at the tire center promised me AGAIN they will be there in time.

After several calls (which no one answer at all), I learned today that the order is not properly made at all and the tires will not arrive before my trip!!!

My plan is entirely disrupted. I am angry because I called so many times and got nothing but fake promises and empty words.

Hope I dont die on the road due to the tires...

Nov 15, 2017

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