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Conn's - 60& Hitachi LCD / Warranty Delays

1 TX, United States Review updated:

I purchased A TV back in 2003. A 60" Hitachi LCD projection. My warranty lasted 5 years. It was up in December 08. During my coverage I had 3 light engines go out. The first time it took them a month to replace it. The second time it took them a few months, the third time it took them over 6 months to finally come and replace it blaming it on parts availability. I talked to the service manager at the service department and he told me they would extend my warranty for another year. I never received any documentation regarding this. Now it is almost July and my TV is going out on me again. I hope when I call they will honor this extended year that was promised to me. If not, I would like to know how to join the lawsuit.

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  • Ak
      1st of Jul, 2009
    0 Votes

    I also have something to add now. I talked to them on the phone today and they said something about they canceled my warranty, actually they told me I canceled my warranty; which with all certainty never happened.

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