Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Consumer Electronics Hitachi Complaints #42-61
Hitachi

Hitachi review: No replacement ( 1 comment)

A
Author of the review
8:44 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My Camcorder(DZ-MV380A) requires a special mini DVD that was produced by Maxell. Maxell stopped producing them, and no retail outlet has any in stock. I called Hitachi Customer Service two times and get this support ... "there's nothing they can do about no supply of this special disc... it's my problem!"

Bottom Line... I have a $800(2003 Retail) Hitachi Camcorder that's useless without this special disc called "Maxell DVD-R Caddy Disc."

The only thing I can do is WARN YOU ... "HITACHI DOESN'T SUPPORT THE PARTS CRITICAL FOR THE PRODUCTS THEY SELL!" Now I must spend $$$ for a new camcorder! Thank you for Listening.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More
Send message
Copy link
Report
1 comments
Add a comment
C
C
CommonSense
Mount Airy, US
107 comments
Send a message
Feb 19, 2009 8:52 am UTC

I bought an 8 Track player at a garage sale and now K-Tel doesn't sell 8 Track tapes on TV anymore! Watch out for the Smith's at 123 Main St, they stuck me with an 8 Track player I can't buy tapes for!

Seriously, why would you buy something that required specialized media in the first place?

Secondly, it's not Hitachi's fault another company stopped making the discs you need. Obviously there isn't much of a market for them or they'd still be available.

Besides, that model is 6 years old now. Everything becomes obsolete.

More
Copy link
Report

More Hitachi reviews & complaints

Hitachi - Light engine problem 93
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hitachi - auto swing not working 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hitachi - Improper Installation of Hitachi Air Conditioner by company trained engineer 14
Hitachi - Pathetic service & sub standard delivery 11
Hitachi - Gas Leakage in two AC's 4
Hitachi - send me a very old merchine to what i paid for
Hitachi - Faulty Inner Motor of Split AC 1
Hitachi - TV 60V500A
Hitachi - INEFFICIENT COOLING
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hitachi - TV needs fixing/workers have bad customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Hitachi reviews and complaints

  1. Hitachi Contacts

  2. Hitachi phone numbers
    1800 448 224
    Click up if you have successfully reached Hitachi by calling 1800 448 224 phone number 1 1 users reported that they have successfully reached Hitachi by calling 1800 448 224 phone number Click down if you have unsuccessfully reached Hitachi by calling 1800 448 224 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling 1800 448 224 phone number
    100%
    Confidence score
    Australia
    +81 336 202 671
    Click up if you have successfully reached Hitachi by calling +81 336 202 671 phone number 1 1 users reported that they have successfully reached Hitachi by calling +81 336 202 671 phone number Click down if you have unsuccessfully reached Hitachi by calling +81 336 202 671 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +81 336 202 671 phone number
    100%
    Confidence score
    Head Office, Japan
    +1 (800) 448-2244
    Click up if you have successfully reached Hitachi by calling +1 (800) 448-2244 phone number 0 0 users reported that they have successfully reached Hitachi by calling +1 (800) 448-2244 phone number Click down if you have unsuccessfully reached Hitachi by calling +1 (800) 448-2244 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +1 (800) 448-2244 phone number
    United States
    +44 162 858 5384
    Click up if you have successfully reached Hitachi by calling +44 162 858 5384 phone number 1 1 users reported that they have successfully reached Hitachi by calling +44 162 858 5384 phone number Click down if you have unsuccessfully reached Hitachi by calling +44 162 858 5384 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +44 162 858 5384 phone number
    100%
    Confidence score
    United Kingdom
    +1 (905) 629-9300
    Click up if you have successfully reached Hitachi by calling +1 (905) 629-9300 phone number 0 0 users reported that they have successfully reached Hitachi by calling +1 (905) 629-9300 phone number Click down if you have unsuccessfully reached Hitachi by calling +1 (905) 629-9300 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +1 (905) 629-9300 phone number
    Canada
    +61 298 884 100
    Click up if you have successfully reached Hitachi by calling +61 298 884 100 phone number 1 1 users reported that they have successfully reached Hitachi by calling +61 298 884 100 phone number Click down if you have unsuccessfully reached Hitachi by calling +61 298 884 100 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +61 298 884 100 phone number
    100%
    Confidence score
    Australia
    +43 124 5820
    Click up if you have successfully reached Hitachi by calling +43 124 5820 phone number 1 1 users reported that they have successfully reached Hitachi by calling +43 124 5820 phone number Click down if you have unsuccessfully reached Hitachi by calling +43 124 5820 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +43 124 5820 phone number
    100%
    Confidence score
    Austria
    +31 900 355 5333
    Click up if you have successfully reached Hitachi by calling +31 900 355 5333 phone number 1 1 users reported that they have successfully reached Hitachi by calling +31 900 355 5333 phone number Click down if you have unsuccessfully reached Hitachi by calling +31 900 355 5333 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +31 900 355 5333 phone number
    100%
    Confidence score
    Benelux
    +359 29 805 065
    Click up if you have successfully reached Hitachi by calling +359 29 805 065 phone number 1 1 users reported that they have successfully reached Hitachi by calling +359 29 805 065 phone number Click down if you have unsuccessfully reached Hitachi by calling +359 29 805 065 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +359 29 805 065 phone number
    100%
    Confidence score
    Bulgaria
    +420 244 460 753
    Click up if you have successfully reached Hitachi by calling +420 244 460 753 phone number 1 1 users reported that they have successfully reached Hitachi by calling +420 244 460 753 phone number Click down if you have unsuccessfully reached Hitachi by calling +420 244 460 753 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +420 244 460 753 phone number
    100%
    Confidence score
    Czech Republic
    +358 108 503 085
    Click up if you have successfully reached Hitachi by calling +358 108 503 085 phone number 1 1 users reported that they have successfully reached Hitachi by calling +358 108 503 085 phone number Click down if you have unsuccessfully reached Hitachi by calling +358 108 503 085 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +358 108 503 085 phone number
    100%
    Confidence score
    Finland
    +33 673 517 086
    Click up if you have successfully reached Hitachi by calling +33 673 517 086 phone number 1 1 users reported that they have successfully reached Hitachi by calling +33 673 517 086 phone number Click down if you have unsuccessfully reached Hitachi by calling +33 673 517 086 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +33 673 517 086 phone number
    100%
    Confidence score
    France
    +49 21 152 830
    Click up if you have successfully reached Hitachi by calling +49 21 152 830 phone number 1 1 users reported that they have successfully reached Hitachi by calling +49 21 152 830 phone number Click down if you have unsuccessfully reached Hitachi by calling +49 21 152 830 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +49 21 152 830 phone number
    100%
    Confidence score
    Germany
    +30 210 683 7200
    Click up if you have successfully reached Hitachi by calling +30 210 683 7200 phone number 1 1 users reported that they have successfully reached Hitachi by calling +30 210 683 7200 phone number Click down if you have unsuccessfully reached Hitachi by calling +30 210 683 7200 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +30 210 683 7200 phone number
    100%
    Confidence score
    Greece
    +39 199 306 222
    Click up if you have successfully reached Hitachi by calling +39 199 306 222 phone number 1 1 users reported that they have successfully reached Hitachi by calling +39 199 306 222 phone number Click down if you have unsuccessfully reached Hitachi by calling +39 199 306 222 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +39 199 306 222 phone number
    100%
    Confidence score
    Italy
    +48 226 307 730
    Click up if you have successfully reached Hitachi by calling +48 226 307 730 phone number 1 1 users reported that they have successfully reached Hitachi by calling +48 226 307 730 phone number Click down if you have unsuccessfully reached Hitachi by calling +48 226 307 730 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +48 226 307 730 phone number
    100%
    Confidence score
    Poland
    +7 495 789 8460
    Click up if you have successfully reached Hitachi by calling +7 495 789 8460 phone number 1 1 users reported that they have successfully reached Hitachi by calling +7 495 789 8460 phone number Click down if you have unsuccessfully reached Hitachi by calling +7 495 789 8460 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +7 495 789 8460 phone number
    100%
    Confidence score
    Russia
    +34 934 092 550
    Click up if you have successfully reached Hitachi by calling +34 934 092 550 phone number 1 1 users reported that they have successfully reached Hitachi by calling +34 934 092 550 phone number Click down if you have unsuccessfully reached Hitachi by calling +34 934 092 550 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +34 934 092 550 phone number
    100%
    Confidence score
    Spain
    +46 856 271 100
    Click up if you have successfully reached Hitachi by calling +46 856 271 100 phone number 1 1 users reported that they have successfully reached Hitachi by calling +46 856 271 100 phone number Click down if you have unsuccessfully reached Hitachi by calling +46 856 271 100 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +46 856 271 100 phone number
    100%
    Confidence score
    Sweden
    +971 48 831 183
    Click up if you have successfully reached Hitachi by calling +971 48 831 183 phone number 1 1 users reported that they have successfully reached Hitachi by calling +971 48 831 183 phone number Click down if you have unsuccessfully reached Hitachi by calling +971 48 831 183 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +971 48 831 183 phone number
    100%
    Confidence score
    UAE
    +852 21 138 883
    Click up if you have successfully reached Hitachi by calling +852 21 138 883 phone number 1 1 users reported that they have successfully reached Hitachi by calling +852 21 138 883 phone number Click down if you have unsuccessfully reached Hitachi by calling +852 21 138 883 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +852 21 138 883 phone number
    100%
    Confidence score
    Hong Kong
    +91 804 269 8888
    Click up if you have successfully reached Hitachi by calling +91 804 269 8888 phone number 1 1 users reported that they have successfully reached Hitachi by calling +91 804 269 8888 phone number Click down if you have unsuccessfully reached Hitachi by calling +91 804 269 8888 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +91 804 269 8888 phone number
    100%
    Confidence score
    India
    +60 320 318 751
    Click up if you have successfully reached Hitachi by calling +60 320 318 751 phone number 1 1 users reported that they have successfully reached Hitachi by calling +60 320 318 751 phone number Click down if you have unsuccessfully reached Hitachi by calling +60 320 318 751 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +60 320 318 751 phone number
    100%
    Confidence score
    Malaysia
    +63 28 869 018
    Click up if you have successfully reached Hitachi by calling +63 28 869 018 phone number 1 1 users reported that they have successfully reached Hitachi by calling +63 28 869 018 phone number Click down if you have unsuccessfully reached Hitachi by calling +63 28 869 018 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +63 28 869 018 phone number
    100%
    Confidence score
    Philippines
    +65 65 352 100
    Click up if you have successfully reached Hitachi by calling +65 65 352 100 phone number 1 1 users reported that they have successfully reached Hitachi by calling +65 65 352 100 phone number Click down if you have unsuccessfully reached Hitachi by calling +65 65 352 100 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +65 65 352 100 phone number
    100%
    Confidence score
    Singapore
    +55 113 284 0922
    Click up if you have successfully reached Hitachi by calling +55 113 284 0922 phone number 1 1 users reported that they have successfully reached Hitachi by calling +55 113 284 0922 phone number Click down if you have unsuccessfully reached Hitachi by calling +55 113 284 0922 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +55 113 284 0922 phone number
    100%
    Confidence score
    Brazil
    +52 555 481 2400
    Click up if you have successfully reached Hitachi by calling +52 555 481 2400 phone number 1 1 users reported that they have successfully reached Hitachi by calling +52 555 481 2400 phone number Click down if you have unsuccessfully reached Hitachi by calling +52 555 481 2400 phone number 0 0 users reported that they have UNsuccessfully reached Hitachi by calling +52 555 481 2400 phone number
    100%
    Confidence score
    Mexico
    More phone numbers
  3. Hitachi emails
  4. Hitachi address
    1-18-13, Soto-Kanda, Chiyoda-ku, Tokyo, 101-8608, Japan
  5. Hitachi social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 15, 2026
  7. View all Hitachi contacts
Hitachi Category
Hitachi is ranked 12 among 90 companies in the Consumer Electronics category
#10 Crutchfield Crutchfield #11 Beats By Dre Beats By Dre #12 Hitachi Hitachi #13 FNAC FNAC #14 Denon Denon

Most discussed Hitachi complaints

Poor product durability!
1
(opinions to this review)
Hitachi Alternatives
LG Electronics 1535 reviews Sharp Electronics 66 reviews The HDTV Spot 3 reviews 123DJ.com / Mini Max Electronics 25 reviews Beats By Dre 86 reviews