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Comenity / comenity customer service

1 United States

Comenity bank customer service is horrible. I was out of work for a while and got on their program so my payments would be on time and i would be penalized. Every month they took a payment from my bank account which was the same as my monthy payments and never applied any payments to my accounts. And at the end of the 3 months the harrassing phone calls started you get 15 calls a day from several different people because no one reads notes left by other person. I just like to know where all my money went to if not to payment of accounts. no all my accounts are way over the amount given to me and payments are unmanagable

Sep 9, 2018

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