The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Coles Supermarkets / tunstall road, doncaster, victoria, supermarket

1 Melbourne Metro Area, Victoria, Australia

I have been shopping at this store for many, many years. Recently, I moved but although Woolworths is closer, I still shop at the Tunstall Coles Supermarket because I am familiar with the layout, etc. This store has now undergone significant changes in layout. The "centre" aisle has now been removed so the aisles have become much longer and, therefore, there is the need to walk further especially when you forget an item which is in another aisle. As I am getting older and have a problem with my foot, on Monday I found this very difficult (the first time I had shopped there since the alteration). I now feel it will be easier for me to shop at Woolworths in the future.
When changes like this take place, I wonder if management consult shoppers to gain their opinion. There were many shoppers walking around with frustrated faces.

Nov 21, 2016

Post your comment