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Coles Supermarkets / coles beecboro deli meats seafood tickets system not working poor service

Perth, Western Australia, Australia

I went to Coles today at beechboro in wa today morning and waited for 10 minutes and was not served. The ticket machine was not working and the only lady who was serving was ignoring us. The two of us who are migrants and didn't know each other questioned her about us waiting while she continued to serve other white customers. This partiality is so unfair why can't we have a simple system of issuing tickets and provide service based on the ticket numbers. What was totally annoying was she just smiled and walked away. I have been shopping at this particular coles for 17 years and this is the first time I found their service shocking. Someone from Coles please respond.
Mrs guru.

Gu
Jan 20, 2017

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