Circle K
reviews and complaints

On 12/20/2016 I received bad gas from this location. I had to have my vehicle towed to a dealership. After further testing and checking they discovered it was the gas. I have an estimate from the dealership and I have my receipt when I purchased the gas. I need this handled asap. If not I'll be contacting the CEO Geoffrey Hazel C or CFO Kathy Cunnington

Good morning.

To whom this may concern.

On december 17, 2016. At 9:27 pm. Cst, I entered the local circle k # : 2708185 : located at; 6976 jewella rd. Shreveport, louisiana. 71108.

After which, I walked to the back freezer area and grabbed two 24 oz. Buds then approached register: 2.

When asked, I expressed to the attendant named; (J. Ashleigh). A very light completed, african american - adult female, about 5. Ft 5 in. Tall, shoulder length black hair, large round eyes. That I would like [2-berry & 2-wood-tipped blk mld jazz. I reached in my sock to get a $20.00 bill and handed it to her. However, I decided to use my visa card to make the purchase. She opened her register, then closed it, gave me my receipt, but kept my $20.00 bucks. She told me that if I have a problem with her, I could call circle k corporate office or return in the morning and talk to the store manager. She also, would not give me a contact phone number to do so.

I returned the next morning, spoke to another female employee who said she would review the security camera, she got my contact info; but never called me. Later that afternoon, 12-18-2016. I called this store and spoke with a male employee who claimed to be a circle k store manager named: rodrick. He asked me how (J. Asleigh) looked and what time the robbery occurred. I gave him the above details, then expressed that I did not appreciate the highly stressful, life-threatening, position his employee put me under so close to the holidays. I am disabled, on high blood pressure medications and have kids who needed that money for school. Well, rodrick, never called me back either. I have been trying to reach; cir. K corporate office all morning. It's currently;12-19-2016. 12:05 pm. Cst and my next step toward conflict resolution is; file a police report, local-bbb and finally letting the world know how dangerous and desperate the working class in shreveport, louisiana has become, with post like this.

Travelers, beware.

Sincerely,

Order # : 552570
Visa card # : 6874
Terminal : [protected]
Approval : 618847

Me and my boyfriend went to the circle k located in Tucson Arizona off La Cholla blvd and Ruthroff we got out of the truck went to open the doors of the store just to go in a get a fountain drink. As soon as we opened the door we were told we couldnt come in that he was helping the last customers and then he was closing the store for 10 to 15 minutes to stock cigarettes. So he could get them stocked and have no interruptions this isnt the first time this has happened to us either. Very rude to come in to get a drink and be told we cant enter a store so they can stock cigarettes that are behind the counter where they stand.

Store in bossier city la. Has a second and third shift employee who has white earbuds in both ears while waiting on customers and is really disconnected from what he is paid to do..this is a real disregard for what an employee is paid to do on company time. This needs to be addressed. Next time I see it I'm going to use my body cam video and put it on YouTube and link face book to it. This is not how you get return customers . No one needs to repeat there purchase twice. Cashier was a black male on Wednesday [protected] pm ish address 2000 block of Airline road. At shed road.

Yes, hello. I am filing a complaint about your circle K/shell station located on Reason Ferry Road Missouri. The staff was horrifyingly rude and crude.

I sent my fiance inside with a bag of change to pay for our gas (I was running low on dollar bills - I'm sure you understand the struggle before pay day) he went in with exactly $5.60 that we had counted out the night before. He came back to the car with a $1.16 in the bag. And he was a little bit shocked, he told me as follows, The clerk had told him she could not accept anymore pennies from him and shoved the change at him she also said that if he could not afford to put gas in his car he shouldn't be driving. Now I don't know how you feel about this, but I was thoroughly agitated by this behavior. I marched myself inside and politely asked the woman why she could not accept the remaining $1.16. She looked at her manager and then back at me and she said she couldn't fit anymore change in the automatic changer and didn't want anymore pennies in her drawer. I reminded her that pennies spend just as well as dollars and I counted the $1.16 back to her. She was extremely huffy and grabbed the change and even attempted to give me back 2 pennies which were stuck together, which I quickly pulled apart and gave back to her. The manager even gave me extremely angry looks and even asked me to move aside out of the way of "paying customers"

This experience was appalling. And I'm not going to lie it was embarrassing for both me and my fiance, why should we be discriminated for not having paper money - tines are rough for us right now. To refuse us as paying customers when we had done nothing wrong was sad, maybe they were just having a bad day? I don't know. I do know I was also a gas station clerk not too long ago. I get how aggravating it can be to get large amounts of change, but I don't know what my customer has gone thru...this might even be the very last of their change and I respect the fact that the decided to spend it at my station... I do not know their names because none of them were wearing name tags. But this incident occurred on 12/16/16 between the times of 11:00 a.m and 12:30 p.m.

Thank you for your time, Paige Shocklee

I went to circle k to get nachos and instead of putting my cheese on top of chips I put it in a tray on the side so my chips wouldn't get soggy she then proceeds to tell me I have to pay for extra cheese when I didn't get "extra cheese" she was very rude and nasty I will never stop at another circle k and I will continue to blast the company untill something is done.

On 12/15/16, i drove to the Circle K just off I-65 at Arthur St in Louisville. I asked the cashier if i could get a new 'rewards' card; she replied they'were out' & didnt offer any additional suggestions or help. I presented a coupon for the cigarettes i was purchasing, which had an expiration date of 12/27/16. She replied "this is old"...thats it. Not only did she charge me full price but she threw my coupon in the trash can behind the counter. Considering the late hour, i left without making a scene. This is the worst display of customer service I've experienced in some time & it is the last time i give my business to a Circle K.
Pathetic.

On Friday 12/9/16 I won 2 raffles at work and I was feeling lucky so the call center manager from the place I work at gave me $1.00 bill and said I should pay the other dollar to buy a power-ball ticket. I don't carry any cash but that day I had a $5.00 bill which I wanted to use to put my half of the agreed $2.00. I went to my Circle K at McClintock Dr and Ray rd in Chandler AZ at around 4:10 pm. The lady who helped me wouldn't understand why I wanted to pay $6.00 for a $2.00 ticket. So I explained thoroughly that I wanted to use my lucky $1.00 bill and the $5.00 because I didn't have any change. She gave me a bad look and wouldn't take my lucky dollar. She said she wouldn't take it because at the end she would still give me 4-$1.00 bills. She said several time that she didn't understand me, maybe because of my accent or the color of my skin, who knows. So I grabbed my money and went to the other cashier and gladly took my lucky dollar and the five and gave me $4.00 back. I didn't win the powerboat but it made me feel so bad that the face of the company I spend so much money on would deny me a simple request like this one. It might not mean anything to her but it certainly makes me feel uncomfortable about ever going to that circle k again. My husband and I buy a coffee for each and a breakfast sandwich every morning, I guess that was the last time I stepped into a Circle K.

Thank you!

Hello, For my protection i would like to be kept anonymous. I'd like to start out by saying i have been coming to this location for a long time and have noticed the manager Laura one morning slapping another female employees butt to where it would have left a mark. It seems to be in all fun and games up until when i came in one day and saw that female i witnessed get sexually harassed in tears holding her arm while trying to ring me up. When i asked if she was okay, she said that she would be fine but that Laura woman walked by and punched her in the arm! I will not put up with that! Her husband hangs out there every morning and the place is starting to become a hangout for loiterer's. I admit that Laura does manage okay, but i am now sure that its due to employee abuse. I think its something that should be taken to the state labor department or equal employment office! I am in there often and if it happens in front of me again i will record the situation and call the police as well! the address is 540 E Big Bear Blvd, Big Bear City, CA 92314

I've been living in Ormond Beach for close to 2 months now. In the 2 months i've been here I have been going to one of the local Circle K gas stations. I am absolutely appalled at the way some of these employees are treated. I've seen them leave 1 person on a extremely busy night to handle second shift alone with no manager present at all. Other times I will see 3 or 4 employees behind the counter and its always the same 1 or 2 people out of the 3 or 4 there actually working and waiting on customers. One of the employees I have seen working extremely hard and asks to go outside for a moment and gets told no. I had asked this person why they were told no and they told me it is because they do not get breaks and arent allowed to have any! I couldn't believe what I was told. I called the number listed on the front of the store to complain and was told that they are not required to give breaks to their employees! I feel so completely bad for some of these employees and the environment they work in!

The customer service is absolutely horrible. The 2 employees that do actually work have wonderful customer service and I am always happy when I leave there when they are on shift. But when they are not there I end up leaving without getting anything or end up leaving very pissed off. Half the time the employees don't greet you or say anything nice to you. I watched a customer in front of me get kicked out of the store because he told the employee that he didnt appreciate the attitude he was receiving and that the service sucked, he was told that he was in the wrong and exact words said: "you can get the hell out of the store and don't come back!" I was shocked at the way the employee handled that and for the way it was said. At other times the employees are too busy talking to certain customers and have a full blown conversation and come from behind the counter to give out hugs while the rest of us are stuck waiting in line! When something was said again us customers got the attitude from the employee with the manager standing right there! Absolutely nothing was done! I spend quite a bit of money and I will be taking my business elsewhere (i buy 4 packs of ciggs everyday, 2 cups of coffee, multiple polar pops, gas lottery, etc) I would easily spend almost 80.00 a day in there..thats 560.00 a week that they will now be loosing! Any other gas station I have went to since moving down here treats their employees a 100% better and has Amazing customer service. It is only Circle K that I have had huge problems with. Some of those employees dont deserve it and their customers that go there everyday sure dont. Circle K better teach their employers some more customer service skills and have consequences in place for actions that are being done. Until such matters are resolved, they are loosing not just 1 customer but multiple ones (I have friends who will no longer go there because they too have seen all of this)

I stopped in the circle K on university ave in Urbana Il last night around 10 pm. The associate that was working there name was Nick. He was very very short to my friend and kind of yelling at her. I have never seen someone talked to like this anywhere I have ever been. He talked to my friend like she was stupid. Even other customer's in the store were asking him why he was talking to her like he was. I would suggest that you fire him before he makes that store suffer because he acts like a Dick to everybody.

Yes my sister contracted a bacterial infection thanks to those f****! At the campbell and ft lowell store. Did not change the half in half despenser or the one with hot chocolate. She got real sick. She cannot enjoy her life. Thanks a lot! So do not ever ever get their coffee unless its frappucinos. These a######s don't care about their customers if they are given bacterial infections.

It started in May and I've tried everything to stop not kids but young man from hanging out on the back side of your business they sit up there all night long piled up talking and laughing and drinking and shinning their lights in my window 's I have seizures and I told them that but due to your assistance manager and the statement she put in voices of Satsuma-uncensored and a police officer who said it was me not them they felt they could keep it going.I gave Dean proof but he didn't seem to care.I've been to hell and back because of this and I'm taking notes and videoing all of this.I just want someone to sit down and talk with me about this and see what can be done.I've lost a phone and a laptop and had to pay court costs over this and miss out on 2 weeks with two special needs children who's father is in the Coast Guard.what more do I have to loose?

My name is Sallie Clark I worked at the huddle house located on old ninety-six Indian trail rd batesburg sc I was supposed to work Sunday Nov 27 from 8am to 2pm I brought it to my managers attention that my vehicle broke down and I didn't own a cell phone at the time on Wednesday afternoon and it was going to be very difficult for myself to find a ride to work, well that following Sunday morning I was waiting on my father to pick me up but he never showed and I did not have a cell phone present at the time, is went in Tuesday morning an hour early at 7am, well just as soon as I walked through the door my manager Sarah W . told me I was fired in front of some customers and I made sure she knew everything that was going on, also complaining about favoritism going on because there's a lot of employees that are a no call no show but she has not fired them for it, I do not appreciate being fired over favoritism and I'm just another person trying to make a living like everyone else but it was most definitely misuse of management authority. Not a very happy employee

I worked with circlek for 6 months ive done everything i was asked to do even beyond what was required. I was fired 2weeks ago cause I've given 5 free polar pops while on my shift...i understand my actions are unjustly and that it's not ok. The reason why im contacting you guys today is because a week prior to me getting fired i had worked 1st shift, while doing so i over heard my manager n my assistant manager that close to 1000 dollar's is missing on my assistant manager bank run and not once was he suspended and fired to this day that money is still missing. During my time there plenty of my fellow co worker's have been late multiple times and not once was my co worker's gotten fired or even suspended. I've seen my manager n assistant manager give free polar pops all the time and also I've seen them take tobacco products, also my assistant manager has given his fellow coworker a free pack of tobacco product only charge them for 3 of them. I find it extremely unfair n unjustly that I've been let go and not once has anyone else been punished for there actions. If this issue has not been resolved i hve no choice to sue the company. Please feel free to contact me at [protected]

Tamara was extremely rude. Went in to buy alcohol and cigarettes for my boyfriend and myself. She ran up the items and I pressed credit not thinking anything about it. She tells me I need to hand her my ID I do and she stats yelling at me saying she doesn't understand why I would press credit. I explained to her it was my boyfriends card she asked me why I would make such a dumb decision. She called her manager to ask what she should do and how to refund the money back to the card. So she did that and I told her I knew the pin and asked if we could do debt instead. So she calls her manager again and the manage says okay and we proceed with the transaction all while this rude lady was giving me attitude. By far the rudest lady I've ever came across.

I use the store at 4122 N Monroe St, Tallahassee, Florida 32303, register 2, the time was around 4 pm Saturday evening, this young lady I give her my lottery form and she questions me about whether I want it back, i am under the impression if I gave you money, lottery forms and tickets to check you give them back to me without questions, perhaps tell me if I won or not, she was being paid by a known rapist to get me to say certain words, he is Derrick O'mara who has been following me for 10 years, police know this information, your cashier was out of place, I notice she did not do that to any white customers, handle your business with this young lady thank you Patricia Prince Rozier

She worked the midnight shift, and while working she saw 2 men behind her counter and filling bags up with cartons of cigarettes and her own personal belongings, such as her cellphone. That is her only form of communicating with anyone.

I used to patronize this store, but, with lori parra gone, I won't patronize your facility, (I am handicapped) and will not recommend this location to anyone. I am contacting all the local t. V. Stations and tell them how they treat their loyal employee. She worked early off the clock because the men who work there are just lazzy!

As for the manager, he shouldn't be in management at all. He was looking for a scrapegoat, and lori parra was his target. I will organize a boycott for t. V. Coverage! Think about all the free publicity it will generate. I won't mind protesting with my only eye I have vision with! Well I have to go, more letters to write, city officials, newspapers, and anyone else who can see how much bad press coverage this will expose to circle k, and not only this store at cave creek road and sweetwater, but, all of your stores! Might want to straighten out this terrible act your company is doing. P. S. This will not be the last time you hear from me or others that are very upset and will discontinue shopping there at all.
Have a wonderful thanksgiving, just like lori parra should have.
Oh yeah, god bless.

Stopped into store 3720 tonight after work, just like I always do. The employees are always very friendly, however, tonight, one employee, who I have never seen, said something so rude I couldn't shake it. I always stop and get 2 Polar Pops after work for myself and my husband. Tonight my husband wanted cherry coke, so as I was filling the cup, the machine started to make the dreaded noise that tells you the BIB is almost empty. I've worked with enough soda machines to know that sometimes you can still get your cup finished filling before it is out. However, the employee thought differently because she shouted at me "if it's out, it's out." As you can imagine, this caught me very off guard, so I just decided to get a different drink, so I wouldn't get shouted at again. Once I got to the register she was a little more friendly, but I still wanted her name. I tried checking her name tag but she had a large emoji sticker hiding her name. She was blond with a blue-ish streak and had many tattoos. I don't mean to get anyone in trouble, but there is no reason for an employee to be so rude to a customer, especially when all the employee had to do was change the BIB when she was no longer busy, and I would have happily waited.

We arein the store everyday an manager Lorie called us a liar in front of numorous customers an stated that there was no way we was buying that much coffee to get free coffees, she lied an stated that i admitted to her i was getting free coffees an also stated that my boyfriend tried to still cigarettes before, well if he did then why are we allowed in the store still, someone needs to view the cameras at the store on 11/22, i do plan to talk to my lawyer about the embarrassment and harassment we received in front of numerous customers.[protected] Billie Jo, I would like to hear from someone asap.