Chumba Casino / VGW Holdings / money I deposited

NA, Australia, United States
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Hello So I played under [protected] Facebook Sign up and won about 400$ of the game mamas chili and was never able to cash out . Made a complaint to BBB and even to VGH about a flaw they had with the game I had so frequently played called Dusk Moonlight it was a gypsy game pretty cool. Anyways when I deposited my own money and kept playing as soon as I got a bonus of free spins it magically took me back to the lobby. I would quickly try to enter the game back and lose my free spins. So once I said ok well it can happen it is after all a online casino then second time it happened I was mad but continued to play but next time I told myself I am going to screen shot atleast . So third time fourth time Im emailing already to VGH and sending proof . There was one agent who had tracked down the problem asked me when what time I told him he found it and informed me that I would be credited 75$ for those spins . After a couple days I emailed him back and he just disapeared . Now I kept emailing but would get no resolution but atleast I would like all the money I did deposit if your not going to honor the game then dont but return peoples money because its straight theft otherwise .

Dec 13, 2018

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