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Wonder Vacation Homes Customer Service Phone, Email, Contacts

Wonder Vacation Homes
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www.wondervacationhomes.com
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Wonder Vacation Homes complaints 1

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Wonder Vacation Homes I made a reservation with Wonder Vacation Homes for a vacation home from 7/25/22-7/30/22

I made a reservation with Wonder Vacation Homes for a vacation home from 7/25/22-7/30/22. When I booked, the disclaimer mentioned that a $500 damage fee would be charged if the rental was paid with a debit card or booked on the same day. To avoid this, I paid with a credit card. The rental agreement I received also included the same statement. However, the day after checking in, I noticed that they had placed a hold on my credit card. I contacted the booking agent to inquire about this hold. The agent informed me that I had been sent an old rental agreement. I expressed my frustration to the agent, stating that I would not have booked the reservation if I had known about the hold in advance. I also mentioned that they were misrepresenting and misleading me with this charge. I informed them that they were legally obligated to honor the agreement I was sent, as it was their responsibility to provide updated information. However, they refused to honor the agreement and did not offer a resolution to my complaint, despite it being their negligence. On Wednesday, 7/27, there was a leak in the home. My family and I checked out on 7/30/22 at 9:30am, and we received multiple messages stating that someone would be there at 10am to clean and inspect for damages. My husband and I left the house in the same condition as when we checked in. On Monday, August 1, in the afternoon, I received a message from Wonder Vacation Homes claiming that we had scratched the kitchen sink and that they would not be refunding our $500 deposit. I was extremely angry because I know for a fact that we did not damage the sink as we didn't even use it. I sent three emails requesting to speak with a manager, but I have not received a response from Wonder Vacation Homes to date. I have read several reviews about this company keeping customers' deposits for damages they did not cause. All I want is my deposit back, as there were no damages.

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Is Wonder Vacation Homes legit?

Wonder Vacation Homes earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Wonder Vacation Homes highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Wonder Vacation Homes to understand what to expect from them.

We found clear and detailed contact information for Wonder Vacation Homes. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Wondervacationhomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Wondervacationhomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Wondervacationhomes.com you are considering visiting, which is associated with Wonder Vacation Homes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Wonder Vacation Homes appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Wondervacationhomes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Wondervacationhomes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The wondervacationhomes.com may offer a niche product or service that is only of interest to a smaller audience.
  • Wonder Vacation Homes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Wonder Vacation Homes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About Wonder Vacation Homes

Screenshot Wonder Vacation Homes
Wonder Vacation Homes is a leading provider of vacation rental properties, offering a wide range of accommodations for travelers seeking a memorable stay. With a diverse portfolio of homes in popular destinations, they cater to various budgets and preferences. Whether you're planning a romantic getaway or a family vacation, Wonder Vacation Homes ensures a comfortable and convenient experience. Their user-friendly website allows you to easily browse and book your ideal vacation rental, while their dedicated customer support team is always ready to assist you. Discover the perfect home away from home with Wonder Vacation Homes.

Overview of Wonder Vacation Homes complaint handling

Wonder Vacation Homes reviews first appeared on Complaints Board on Oct 18, 2023. The latest review I made a reservation with Wonder Vacation Homes for a vacation home from 7/25/22-7/30/22 was posted on Oct 18, 2023. Wonder Vacation Homes has an average consumer rating of 1 stars from 1 reviews. Wonder Vacation Homes has resolved 0 complaints.
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  1. Wonder Vacation Homes contacts

  2. Wonder Vacation Homes phone numbers
    +1 (407) 201-7106
    +1 (407) 201-7106
    Click up if you have successfully reached Wonder Vacation Homes by calling +1 (407) 201-7106 phone number 0 0 users reported that they have successfully reached Wonder Vacation Homes by calling +1 (407) 201-7106 phone number Click down if you have unsuccessfully reached Wonder Vacation Homes by calling +1 (407) 201-7106 phone number 0 0 users reported that they have UNsuccessfully reached Wonder Vacation Homes by calling +1 (407) 201-7106 phone number
  3. Wonder Vacation Homes emails
  4. Wonder Vacation Homes address
    1101 Miranda Ln STE 125, Kissimmee, Florida, 34741-0771, United States
  5. Wonder Vacation Homes social media

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