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Chrysler Financial / difficult to work with

TX, United States Review updated:
5
I have had them four 4 months on my new car and they have been horrible from the get go. They would not let me to auto pay unless I hit 3 months and then they want extra money to do it and it doesn't go towards my balance. You would think they would want auto pay. Now, I have been trying to make a payment on the internet for 2 days and it had been down. Now they want to charge me over $9.00 to do it on the phone. I said no, it was their problem the website was down and could be down for another 48 hours. I guess they will just get a late payment. I am not spending $9.00 to make a car note when they advertise the internet and then they can't provde.
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Lo
  22nd of Mar, 2011
Agree Disagree -1 Votes
i have bought and payed off several cars though chrysler. great company and vehicles. until now my husband leased a jeep and its was in his name only a 39 month lease never was late made extra payments ... and nov 2009 he passed away not nowing much about this lease i just payed it and am still making payments this is the only car i have i had lost everything when my husband passed home my job now askin for them to extend my leaseso at the very least i can still go look for work and take my children to there activitys .WAS TOLD NO WAY THAT THEY WOULD NOT EXTEND MY LEASE TO GIVE THE JEEP BACK . how does one accept this i have nothing and if i can make payment why would they care . i just cant believe this is happening i am in a panic i had to file bankrupcty after my husbands passing find a rental property and lost medical insurance living on social security and looking for work anything . i only owe 20, 000 on the jeep and i cant get a loan because of all the mess that happened in 2009, my husband was only 45 when he passed in my arms left behind 3 children and myself which i had been with him since i was 16yrs old high school sweethearts and made it though good times and now bad is hitting me with no one. a billion dollar company that cant accept situation that are out of are control and have some compation in this econemy people everywhere are loosing everything .COME ON PLEASE UNDERSTAND ITS NOT THAT I AM ASKIN FOR A FREE RIDE JUST TO EXTEND MY LEASE TILL I CAN GET A LOAN AND HAVE A CAR TO FIND WORK AND TAKE CARE OF MY CHILDREN. FROM A VERY LOYAL CUSTOMER FOR OVER 15PLUS YEARS THANK YOU

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Chrysler Capital Logo Chrysler Capital
Customer Service
Overall Satisfaction Rating

109 Reviews
P.O. Box 660335
Dallas
TX
United States - 75266-0335
+1 855 563 5635
+1 877 215 3299
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