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Chevron Corporation / customer service

1 Peoria, AZ, United States Review updated:

Hi the night-attendant in this store is very rude not mention I've be coming to this store for years and this guy has the same attitude, not to mention he wears the same dirty Star Wars jacket that is very staind, everyone else wears a star car wash or chevon jacket. And this guy has the most foul odor coming from his dirty jacket. Tonight he chased me out the store which I don't appreciate. As a loyal customer. He refuses to give change speaks down to minorty customer and really needs to wash that jacket. Please do something about him and that dirty jacket as they are opening a quick trip cashwash with quick lub down the street.where I will take me business due to this lack of professionalism.thank you

Ks
Aug 27, 2018
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  • Jo
      23rd of Sep, 2018
    0 Votes

    Hi
    I have never felt so useless and humiliated in my working career.At Caltex service station in Ruimsig a customer came and filled in petrol and one of our staff realised the customers tyre is down and asked to pump it.than the customer came back as she was already driving away.the attendant saw the nail on on tyre and told the customer.than the customer asked if we can pu a plug for her.the attandant then called me becouse I knw how to plug the tyre correctly and no to leak.so I took water and checked if the is a leak where tha nail is.fortunatly there was a nail and a hole.i called the customer I showed her.she again insisted that that should fix it for her so I did.then the site manager (Douglas) confiscated that money.later his big manager(Malcolm)calls and tell Douglas to suspend us..on the investigation Malcolm charge us for stealing the customers money and pinching the tyre with a sharp material to make quick buck.he called us thief's a sai hi gonna call the police an asked the customer to open a case against us..he than charged us with(breach of contract and breach of company policy)but t shop sell those tyre fix kit.when I asked him he replied by saying I shouldn't have clever with him.he no longer wants me at his office.on the 11th of September 2018 we were call for metting.with h lawyer.an he added that he lay called the customer a th customer told hi that we gave her money back..whwn I am him what is the charge if it's no longer stealing..on the 21st of September.his sit manager (Douglas) gave m a dismissal letter..basically I was fired fo help a customer.

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