SUBMIT A COMPLAINT

Cheap Tickets / Alaska Airlineschange tickets

Review updated:

On Dec. 5, 2016 I called Cheap tickets to change 2 round trip tickets from FAT to PDX, from Jan. 3 – 7, 2017 to Feb. 10 – 13, 2017. I read on your web-site that there would be a $125 fee for each ticket and I was willing to pay $250 for the change. The first person I spoke with was very difficult to understand but he did confirm the $125 change fee. I was then transferred to a woman who proposed the Feb. 10th flight to PDX, stated that the fee would be $250 for the two tickets and that they were not changeable or refundable, and I had to book this departure flight before she could book the return flight. After I agreed to book the flight she told me that the return flight would be $204 for each ticket because Alaska Air would not allow round trip tickets to be changed as round trip tickets but had to be booked as one-way. At this point I was told my original flights were no longer available, that I would be billed $250 for the departure flights, and if we wanted to return home from PDX it would be an additional $409.
I was mislead, then had a gun put to my head and left with no choice. The original flights cost me $612 and our new flights cost me $659.
As of this writing we will no longer due business with either Cheaptickets or Alaska Airlines.

Contemptuously,

Sr
Jan 23, 2017
Sort by: UpDate | Rating

Comments

  • Li
      Jan 31, 2017

    I always use this service to get cheap flights https://lowcost.club/ . And with it I have never had any problems. Morever, it's the cheapest engine I've ever used. It's without any extra effort to find a flight you need. Try to use it too. Take care

    0 Votes

Post your comment