Charter communicationscharter contract buyout beware

Review updated:

I just started Charter services and the reason I switched to them from Dish was because of the Contract Buyout promo that was going on. To make a long story short, I was charged an Early Termination Fees (ETF) From Dish in the amount of $280 and submitted that to charter. I paid the bill off with Dish because they threatened to send it to collections. I e-mailed Charter the copy of the bill clearly stated with the charge and the payment. They sent me back a genetic e-mail stating that I do not qualify for a check since it was paid off by me. The Contract Buyout Team does not have a number to contact them neither does customer service department. They are a scam and will lure you into switching to them with that false advertisement and then not pay you. So do NOT get Charter for that reason. They are scam artists!!

Sep 30, 2014
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  • Ma
      Sep 12, 2017

    I have changed from direct tv to spectrum they were to pay early termination fee we paid it and now we cant get them to pay us I would like to get the deal we were promised my phone no is [protected] please call

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