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Chantels Bakery - Chantel's cakes & pastries complaint
Dennis held my $100 deposit for three months and my husband and I called at least 10 times trying to get it back. He is very unprofessional and honestly his cake was sub-par for my wedding. Cheap on the frosting and it was kinda dry. I guess, you get what you paid for, and just like another bride I couldn't believe it he also forgot my layer of chocolate!
He is very unprofessional and his website looks like a fourth grader made it.
Chantels Bakery Reviews and Complaints
Chantels Bakery’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of patrons are dissatisfied with baked goods.
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Overview of Chantels Bakery complaint handling
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Chantels Bakery Contacts
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Chantels Bakery phone numbers+1 (703) 709-1488+1 (703) 709-1488Click up if you have successfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number 0 0 users reported that they have successfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number Click down if you have unsuccessfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number 0 0 users reported that they have UNsuccessfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number
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Chantels Bakery emailschantels@chantelsbakery.com100%Confidence score: 100%Support
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Chantels Bakery address100 Executive Drive, Suite B1, Sterling, Virginia, 20166, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 07, 2025
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Chantel's cakes & pastries complaint




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I can only speak on my experience. Our office has 50 people and we do a monthly cake. I was ordering from various cake shops in Fairfax (where our office is located). The cakes were ok, and i wanted to try new some new places and found Chantel's because I live in Sterling. Lucky me because now all people do know in the office is talk about "next month's cake" because everyone LOVES Chantel's Cakes. Plus they have an amazing selection. The owner and his staff have always been extremely professional to me and even accommodated an order I placed at 5 pm for next day an 8 am pick up. Some of the office favorites are strawberry shortcake, tiramisu cake & carrot cake -- ALL SUPERB!
I agree - brides save yourself the headache and don't be fooled with his cheap prices.
CHEAP PRICES = you guessed it a cheap product