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Chantel's cakes & pastries complaint
Dennis held my $100 deposit for three months and my husband and I called at least 10 times trying to get it back. He is very unprofessional and honestly his cake was sub-par for my wedding. Cheap on the frosting and it was kinda dry. I guess, you get what you paid for, and just like another bride I couldn't believe it he also forgot my layer of chocolate!
He is very unprofessional and his website looks like a fourth grader made it.
Is Chantels Bakery legit?
Chantels Bakery earns 81% level of Trustworthiness
Excellent Trust Notice: Chantels Bakery near-perfect at 81% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Chantels Bakery. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Chantelsbakery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Chantelsbakery.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Chantels Bakery, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- Chantels Bakery protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Chantels Bakery has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Chantels Bakery complaint handling
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Chantels Bakery contacts
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Chantels Bakery phone numbers+1 (703) 709-1488+1 (703) 709-1488Click up if you have successfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number 0 0 users reported that they have successfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number Click up if you have UNsuccessfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number 0 0 users reported that they have UNsuccessfully reached Chantels Bakery by calling +1 (703) 709-1488 phone number
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Chantels Bakery emailschantels@chantelsbakery.com100%Confidence score: 100%Support
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Chantels Bakery address100 Executive Drive, Suite B1, Sterling, Virginia, 20166, United States
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Chantels Bakery social media
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I can only speak on my experience. Our office has 50 people and we do a monthly cake. I was ordering from various cake shops in Fairfax (where our office is located). The cakes were ok, and i wanted to try new some new places and found Chantel's because I live in Sterling. Lucky me because now all people do know in the office is talk about "next month's cake" because everyone LOVES Chantel's Cakes. Plus they have an amazing selection. The owner and his staff have always been extremely professional to me and even accommodated an order I placed at 5 pm for next day an 8 am pick up. Some of the office favorites are strawberry shortcake, tiramisu cake & carrot cake -- ALL SUPERB!
I agree - brides save yourself the headache and don't be fooled with his cheap prices.
CHEAP PRICES = you guessed it a cheap product