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Ceridian's division, Comdata Financial, is a money transmitter. They operate in many states from South Carolina to California. Independent drivers utilize their services to be paid more quickly than the 60 to 90 days for invoices. By paying for 7.5% or more to factor the bills through Ceridian/Comdata, the pay is supposed to be posted within two days. This high rate account is supposed to be no recourse. Meaning, is the shipper or biller does not pay, the transportation company or driver submitting the bills to Ceridian will not attempt to collect from them. That is the purpose for the 7.5% or higher service fee, this is in addition to paying to use Comchecks for funds your own company has earned, etc.
The scam perfected by Chandra Jackson, a portfolio manager and her supervisior Richard Packard, operates like this: After customers become dissatisfied by the violation of the contract through constant recourse money grabs, the customer attempts to close their account, retrieve all money in the account and have their name released from the UCC Filing. Ceridian/Comdata allow their employees to refuse to do all three for months. Thus, preventing the customer from obtaining the services of another factoring company/money transmitter, which is not allowed by law. Ceridian/Comdata then stalls by sending false emails to customers when they leave, refuse to answer or return phone calls, send complaints to their Florida and other offices and block all calls and emails from submission.
Ceridian/Comdata cause tremendous financial hardships, especially for small transportation companies by their mob actions and instruct their employees to state, "The needs of current customers come first, and we'll get to you when we can." This has happened to our company, and after waiting a full 30 days, Ceridian/Comdata then illegally retains the last pay from our invoices and the money in our account. The cover-up is not a clean as it could be, due to a few honest employees in accounting who admitted in writing that the account has been closed for 18 months now, but someone is blocking the return of the money.in conversations with other companies and individuals that Ceridian/Comdata has scammed, it has been explained that the scam works because small companies cannot afford to wait 30 days or beg and plead for their money back. It will run them out of business. They do it to keep you at Comdata!
Comdata owes our company hundreds of dollars for money from this account that was closed in September 2008, and for the $20.00 per month late fees for unpaid funds.
The complaint has been investigated and resolved to the customer’s satisfaction.
For some reason after calling multiple times to lift some type of account restriction I still can't use my card. I donate plasma and octapharma use this piece of garbage card. I don't have an income so I donate plasma to survive. Now I can't do that in my area. I have to suffer the expense of signing up with another plasma donation company.
I have been trying to reach an agent for two days now I call every hour and hold for 20 min and noone NO ONE ANSWERS THE PHONE
My Deposit was supposed to come yesterday and I still haven't received it,
NO MONEY AND NO ANSWER,
THIS IS TERRIBLE BUSINESS
I tried to use my Comdata pay card at a gas station after pumping gas and it said it was declined so I called and it wouldn't put me through. So I tried another gas station and it didn't work there so I tried an ATM and I got technical difficulties and Bank not available right now.
I wake up to no money. I have bills to pay today and nothing. Now I've been waiting to speak to someone for 40min and still nothing! Fix this!
This card holder service is a joke countless times have I been charged for no reason also have been charged for purchase online and never reimbursed comdata you are a joke and if my funds Arnt here by tomorrow.I will have no choice but to report your scam [censored].
On Fri. June 14 my comdata card got stolen I could not cancel my card because I didn't remember my 16 forget no.the was able to use money off my card i really need my pay from work.im requesting a new card quickly and refund of $54.08 please and thank you.. Dustin Ash of Coldwater, Michigan5176772834
The card had 454.08$$$$$thank you
I have asked to have my funds released from the hold that was placed due to fraud investigation and have not heard anything. I need to have access to my money to pay bills. I was not advised that my account was placed on hold and that I would not have access to my funds.
How can I get my paycheck tomorrow because I have a bill that is due tomorrow and my card got deactivated and I called you guys and you guys said I can get a comdata comcheck I got the comcheck could I use that to get paid tomorrow or can my card get reactivated so I can get my paycheck tomorrow.
The following response attempts to clarify misconceptions regarding Comdata’s Receivables Financing Solution:
Many companies, both large and small, search for ways to improve their cash flow, and Comdata’s Receivables Financing Solution, FastTrak, gives them a competitive option. Through FastTrak, Comdata purchases a company’s receivables, less an agreed-upon fee, providing quicker access to working capital.
Customers who utilize the FastTrak solution are not subject to credit checks, minimum factoring commitments, or minimum revenue requirements. The solution is also non-recourse; however, there are rules that govern the terms of the receivables financing agreement. For instance, if an invoice submitted has been subjected to any advances or deductions that are not reflected on the invoice, Comdata is only responsible for the unpaid account balance. Should Comdata fund any prepaid balances on an invoice, then those funds will be retained from future factoring amounts.
All receivables financing companies, including Comdata, are governed by UCC regulations. Comdata fully adheres to these regulations and releases customers from UCC filings at their initial request as long as there are no outstanding account balances.
Additionally, Comdata’s core values promote high-performing people, honest, and integrity. We are confident that our associates are well-trained, follow established procedures, and conduct business in an honest, ethical manner.
All FastTrak customers are equipped with detailed account information to help them understand and effectively manage their receivables financing account. They also receive dedicated support from Comdata’s Receivables Financing team. If customers have questions, they should contact us directly at 800.638.3540.
Sincerely,
Comdata’s FastTrak Team