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Comdata
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1.2 72 Complaints
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Comdata Complaints 72

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D
12:32 am EDT

Comdata pay card

I recently started working at a restaurant and I was given a pay card that i'll be receiving my money on. When I called the number to activate my card I was told to enter the card number then asked to enter my birthdate so I could create a pin and activate my card but it would keep saying that my birthdate didn't match my account and my boss said everything was correct so I know that my birthdate isn't wrong on my account. I talked to a representative and they told me I had to wait 48 hours to activate. After 48 hours I still am unable to activate my card.

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3:05 pm EDT

Comdata comdata allpoint atm

My comdata card has the allpoint symbol on it so I went to the allpoint atm because its supposed to be a free charge to withdrawl money. I first checked my balance and it printed a receipt that said I had a balance of $355.27. I then proceeded to withdrawl $340.00 out of my account, except the atm processed the transaction for longer than normal and said "your transaction has been cancelled we cant proccess your transaction at this time." and then switched screens and said "thank you for using this atm." no money came out of the machine and so I then re-entered my card and checked my balance and it printed a receipt that said I had a balance of $12.27. At this point I took the receipts to the cashier in the cvs and asked what I should do, and she said to call the number on the atm because there was nothing she could do.

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1:03 pm EDT

Comdata comdata debit card

On july 12, 2018 I went to get mcdonald's and my card was denied two times so I used a different card that I happened to have. When I was leaving the mcdonald's I got an update on my phone telling me that I was charged twice for the meal. So now i've been charged even though the card said that it was declined. Also the card didn't ask me once for my pin number which seems bizzare and crazy. Overall this card is faulty and declines your transcactions no matter where you are. It basically just steals your money whenever it pleases and it's extremely annoying. I will be calling customer service.

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1:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Comdata payroll card disputes

I was incarcerated from march 8 2018 to may 4 2018.in between that time I had my last pay check loaded to my card but when I came home to check the balance on my card it was $0. Online it tells me I had several charges from playstation all from march 13 to the end of march that I could not have made. I disputed those transactions and was told there was nothing you could do for me to contact playstation. I contacted playstation after emailing comdata fraud disputes and getting no reply and they can only refund 54.36 back out of 524.00 in fraudulent charges. My case number with playstation is [protected]. They will not refund the rest and this issue needs dealt with! I worked hard for my money and want it back!

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3:57 am EST
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I have never in my life heard of comdata, also going as comdata payment innovation. I received in the mail a letter from comdata, po box 220430, chantilly, va 20153 which included: -a copy of a master card to activate -a welcome letter from comdata -a comdata cardholder agreement booklet According to their letter "your company has chosen the comdata card -...

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9:58 pm EST
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I submitted disputes twice already and no one has contacted me on anything. Its been 11 days since the first disputes. No one still hasn't contacted me or refund my money. I've called people they send me to some ones voicemail I gave them my info several times. They put a hold on my card card and there was someone else using the other card which I had lost...

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10:30 am EST
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Comdata comcheck fraud

About a month ago, we decided to start giving fuel advance. Our factoring co. Gave 1500 dollars or half the load to someone who falsified all the documents. We have talked with the factoring co, comdata, local law enforcement, as well as where our load wound up, in texas, also in california where the load originated. No one will do anything. Comdata is the only check we have had stolen in the past 15 yr. We have been in this business. They preach security but don't stand behind their business product. Our factoring co. Cut another 180 dollars out of our account a few minutes ago and gave us the 20 dollars left over. We are struggling to survive as it is and christmas time is here. If I had any choice of the way I would be paid now, I would not choose comdata. They can't tell me they didn't have surveillance cameras where the check was cashed. Over the years I have told the bank tellers, sorry, but these are the most secure checks. It always takes twice as long to do my banking because of the call ins. Comdata is not the reputable company we thought they were!

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Mohammed ashiq
US
Jul 18, 2019 2:50 pm EDT
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I got robbed by a guy with Comdata check #[protected] of $450.00 what should I do?

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B
4:20 pm EDT

Comdata zero customer service

Unfortunately, the new job that I am really excited about uses comdata. I haven't even started getting paid yet, and have had two negative experiences already! The first one should have been a very simple lost/stolen replacement card. The card was sent to the wrong address and I admitted that it could very well have been my fault. I was transferred all over the place just to have the issue resolved and a new card issued. Then today, I got two new cards in the mail. I wasn't sure which one I should activate, but when I went through the ivr, it required that I put in a card number (so I just picked one) and it activated it. I got to a customer service rep (who right off the bat sounded absolutely miserable) and I explained the situation to her. I told her that I wasn't sure if I activated the right card, or if it mattered, and that I just needed to know if I activated the right card. All she kept repeating was "the card ending in * is active." I re-worded my issue multiple times and by the fourth or fifth time that she told me that my card was active, I said, "I don't think that you're understanding my question. I know that the card is active (for the 5th time), that is not my question. Do you think that you could transfer me to someone else please? (in my most polite voice that I use when I am at work) instead of transferring me, I sat in what I thought to be the qeue for another rep, until I was disconnected...
All said and done, I would not be using this company if I had a choice. They are disorganized and have zero customer service. I still don't know if I activated the right card, but I guess calling them isn't going to answer my question anyway...

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Debbie Sparks
US
Nov 24, 2017 7:33 am EST

I usually get my deposit by 6 am I called them to ask why it not shown up all they CLD tell me after waiting 30min to talk with someone is to basically wait and see throughout they day if it gets deposited on my card I've had horrible experience with this card every since my company decided to stop paper checks and go to this company Comdata card employee payment system it sucks but right now have no choice but to deal with it

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B
4:46 am EST

Comdata awful company, which stole from their own customers

I was in horrible situation. The company comdata network inc somehow got the access to my account and they started to take money from me. I noticed it on time and simply blocked it. These # refused everything and of course they didn’t return the stolen sum. I just wanted to warn other people that the company is awful and really dishonest. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

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Anthone Moore
US
Aug 07, 2018 5:36 pm EDT
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Something is taking money out of my card

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6:11 pm EDT
Resolved
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Comdata direct deposit lies

Comdata want's to profit on transactions and employee wages from their employer. Nobody should use comdata unless there is no option to use their financial services. There direct deposit options are limited in the amount and are based on profiting the most possible from every direct depost, atm transfer as well as wage transfer. Its great for an easy money cashing scheme. Comdata is based on steeling hard earned money on charging for financial transactions, screw comdata and all those who profit from their fraudulant banking ways. Comdata specifically made claims of false information from my employer to prevent users from transferring funds from their own account to not use comdata in any way possible.

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Alejandro1987
Los Angeles, US
Feb 12, 2023 3:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am having the same problem with them.they lied and steal from you.

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3356
US
Aug 28, 2018 6:34 pm EDT

I am having the same problem with them.They cheat me many times just waste my time and keep my money in their pocket. so bad!

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1:12 pm EST
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Comdata Inc., is a money transmitter. They operate in many states from South Carolina to California. Independent drivers utilize their services to be paid more quickly than the 60 to 90 days for invoices. By paying for 7.5% or more to factor the bills through Comdata, the pay is supposed to be posted within two days. This high rate account is supposed to be...

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12:51 pm EST
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Ceridian's division, Comdata Financial, is a money transmitter. They operate in many states from South Carolina to California. Independent drivers utilize their services to be paid more quickly than the 60 to 90 days for invoices. By paying for 7.5% or more to factor the bills through Ceridian/Comdata, the pay is supposed to be posted within two days. Thi...

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Overview of Comdata complaint handling

Comdata reviews first appeared on Complaints Board on Mar 5, 2010. The latest review Customer service was posted on May 9, 2024. The latest complaint direct deposit lies was resolved on Jul 08, 2012. Comdata has an average consumer rating of 1 stars from 72 reviews. Comdata has resolved 3 complaints.
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  1. Comdata Contacts

  2. Comdata phone numbers
    +1 (800) 266-3282
    +1 (800) 266-3282
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    Headquarters
    +1 (615) 370-7000
    +1 (615) 370-7000
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    Headquarters
    +1 (800) 833-8640
    +1 (800) 833-8640
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    Sales
    +1 (800) 226-3931
    +1 (800) 226-3931
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    eCash Cardholder
    +1 (800) 741-6060
    +1 (800) 741-6060
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    Fleet eCash Cardholder Support
    +1 (888) 265-8228
    +1 (888) 265-8228
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    Paycard/Prepaid Rewards Cardholder Support
    +1 (800) 741-2777
    +1 (800) 741-2777
    Click up if you have successfully reached Comdata by calling +1 (800) 741-2777 phone number 0 0 users reported that they have successfully reached Comdata by calling +1 (800) 741-2777 phone number Click down if you have unsuccessfully reached Comdata by calling +1 (800) 741-2777 phone number 0 0 users reported that they have UNsuccessfully reached Comdata by calling +1 (800) 741-2777 phone number
    Fleet Card/Comchek Administrator Support
    +1 (800) 741-3030
    +1 (800) 741-3030
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    Comchek And Fuel Authorization support
    +1 (800) 749-7107
    +1 (800) 749-7107
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    Permits And Regulatory Services Support
    +1 (800) 282-7496
    +1 (800) 282-7496
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    Comdata MasterCard Support
    +1 (615) 371-4267
    +1 (615) 371-4267
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    More phone numbers
  3. Comdata emails
  4. Comdata address
    5301 Maryland Way, Brentwood, Tennessee, 37027, United States
  5. Comdata social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 26, 2024
Comdata Category
Comdata is ranked 24 among 125 companies in the Loans category

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