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Centurylink (Formerly Qwest) / customer service

Fort Myers, FL, United States
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Absolutely the WORST customer service in the industry. Prepare yourself for 20 minute hold times with it finally ending in a dis-connect, Bogus charges and patronizing attitudes from supervisors/managers. I am being charged for the remainder of a promotional period that I did not use. It's like having a grocery store charge you for not using a coupon. I paid for my the services that I received yet they want to still charge me for the additional savings that I would have received had I stayed a cable tv subscriber. It makes no sense.

Bi
Aug 18, 2016

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