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Cebu Pacific Air / service crew in the counter

Philippines

My father is suppose to travel today, however there are some misunderstanding with the ticket my mistake it was book as senior citizen. But the did not allow him to travel because the ticket was book as Senior Citizen, my point is I paid the ticket, I think the only difference is few amount, We are willing to pay the amount however they prefer the buy a new ticket rather make modification on the booked ticket. My father stayed in the airport for long periods of hours because of that.

Cebu pacific, please review your term policy and procedure, It really sucks and not helping.

Eg
Oct 26, 2018

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