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Cbeyond / Failed to Provide Service

1 18881 Von Karman Suite 550Irvine, CA, United States Review updated:
Contact information:

CBeyond failed to provide any consistent phone or internet Service. Since the inception of service, we submitted numerous trouble tickets and never had a resolution. After months of taking losses and receiving assurances that they would correct the problem, we sought new service from another provider. While waiting to obtain new service from a new provider, Cbeyond chose to shut off any remaining service that was working 7 days ahead of the shut off date. They did so because they said, "we have a right to shut you off early if we want."

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  • Al
      24th of Sep, 2009
    0 Votes

    I strongly agree with you that Cbeyond is the worst telecom company in the U.S. The sales representatives push the customers so hard to sign contracts and then abondon them. If you break the contract, they ask you to pay over $9000 termination fee with a threat of an collection attorney! Moreover, their service is horouble. For instance, you come to your office only to find the phone service is not working. When you call Cbeyond, the reps will tell you to call an outside vendor, at your expense, to fix the problem.

    Think twice before signing an agreement with Cbeyond or they will eat you alive!

  • Mu
      10th of Feb, 2010
    0 Votes

    Please contact for possible class action law suit against CBeyond for false promises by the sales people and fraudulent business practice.

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