Bi-State Point of Sale reviews & complaints 2
Keywordscat 5 cables delivery drivers equiptment hardware menus p.o.s. system service software issues solution wall plates behavior business decisions company construction site contact derogatory digital dining email facility finished restaurant
Newest Bi-State Point of Sale reviews & complaints
Point of sale
You are not welcome at my restaurant period! I was not going to send this email if you just left us alone, but you did not! Let me be very clear, , you or any of your staff are not welcome on my construction site or my finished restaurant! You are sexist and I DO NOT SUPPORT PRACTICES like yours! During our meeting you were extremely derogatory towards women owners! You asked if I needed my husband's permission to order a POS system and you asked if I was "just going to be a server"! Let me ask you: do you meet with servers to discuss a $30, 000 business decisions? I JUST SIGNED WITH DIGITAL DINING FOR THAT AMOUNT! I actually liked your product, but based on your behavior, I could not sign with your company in good consion! I have alerted a few women business clubs that I belong to about your practises, in hopes that all women owned companies will avoid your business! YOU ARE NOT WELCOMED IN MY FACILITY AGAIN! Do not contact me again! I have nothing to say to your or your sexeist company!
David Alan Alan's Smokehouse & Saloon
Bad business practice, poor service
Bi-State Point of sales solutions
I have recently purchased a P.O.S. system from them and these people give service a bad name. They came to install the system without having the menus programed and without the necessary hardware to complete the job, months later I still do not even have wall plates for the cat 5 cables to connect to. I let them temporarilly run the cables on the out side to be able to function but thse guys never even had the necessary equiptment to begin with. I have asked them to get the software issues corrected with my delivery drivers and their response was for me to wait for them to contact the software company that wrote the software and get a solution, of which Im still waiting months to get even a phone call to keep up to date. They sold me on the idea they were local and have been around a long time doing pizza restaurants like mine and yet basic functuality of this sysem is showing otherwise so I have contacted the software company myself and got no where execpt to find out that Bi-State was new with them, so the sales rep lied about their experience with this software and set up. I have had computer programers tell me it looks like we were a beta test site for thes people. We have yet to settle this nightmare.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Bi-State Point of Sale legit?
Bi-State Point of Sale earns 87% level of Trustworthiness
Excellent Trust Notice: Bi-State Point of Sale near-perfect at 87% trust. Use with confidence, maintaining usual caution.
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