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CBA*Systweak / auto renewal without consent

1 USA, India
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I want this company to stop deducting annual auto renewal fee from credit card 4xxx5000 without informing me or without my consent. If i had inadvertently had selected autorenewal i want to stop it. What happens when you buy a software for an year using online payment from a company website you have to 'unclick' the autorenewal option which is 'selected' by default. so by mistale the autorenewal was selected. Last year also a sum of655.29 INR was deducted. I wrote an email to the company but didnt get any response. on 15 Nov 16 again the same amount has got deducted. This will contoinue every year although i dont use the software any more.

Ja
Nov 15, 2016

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