Catopoor customer service and returning of items

This incident occured on May 8, 2017 at around 4:50 pm. I went into the store to return some items that were purchased on May 6, 2017. I . went to the store located in Florence, SC near David McLeod Blvd. I did not receive a greeting and stood in front of the cash register for approximately 5 minutes before even being acknowledged. And while I was standing there, a lady approached the counter as if she was doing something on the computer and did not assist me.See Top 10 Worst Companies in Florence, SCThis lady must have been some sort of shift leader or manager because when the other lady with a short haircut came to complete my transaction, she had to get the key from the other lady to complete the return. The salesperson who did my return was not very friendly either and I am very upset about this visit. There was no professionalism about neither one of the workers and people should not have to put up with that. I enjoy going to Catos but this location I will not be going back to anymore.

May 08, 2017

Post your comment