Cato

On Saturday, June 19, 2021, I went into Cato in Forrest City, Arkansas because I needed to very quickly purchase a new pair of leggings right before I went to work. I came into the store 15 minutes before closing. I knew exactly where I was going, what I needed, and did not expect to spend more than 5 minutes in the store. My family and I have been to this store plenty of times and have spent plenty of money there. As soon as I walked in, the cashier was standing in the middle of the store lying her head on a clothing rack as if she was exhausted. She then proceeded to loudly complain to another worker about how people love coming in right before closing and how tired she was of it, all while staring at me. I was polite and did not say anything rude back to her. Next, she asked me very rudely if she could help me look for something as if she was rushing me out of the store. When I declined her offer, she then announced loudly that she was moving to the door ready to lock it and go home. This was ten minutes before closing and there were multiple people still shopping in the store. I left the store very upset after this. I was unable to purchase anything I was looking for because all I heard about was how annoying it was that people were still in the store. My entire shopping experience was ruined, and I was late to work because I then had to go to Walmart to find leggings. The customer service at this Cato was terrible, and I felt highly disrespected.