Menu
Register
Write a review File a complaint
Hi Life Health & Beauty Customer Service Phone, Email, Contacts

Hi Life Health & Beauty
Reviews and Complaints

Hi Life Health & Beauty's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
hilifehealthandbeauty.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Hi Life Health & Beauty Complaints 5

ComplaintsBoard
A
11:26 pm EDT

Hi Life Health & Beauty Dragon's Blood - this copycat product, not the genuine product

I ordered 4 jars of this product online through Groupon and it arrived today. I am so disappointed because it is not the Skin Physics Dragon's Blood Facial Sculpting Gel but an inferior fake product. Small print on it says it is Dragon's Blood Facial Sculpting Cream!

I wonder how many other customers have been duped by their misrepresentation of their product as the original article?

Please get the word out that these are con people - trying to make a quick buck by representing their product as something that it is not.

Read full review of Hi Life Health & Beauty
Hide full review
ComplaintsBoard
F
8:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Life Health & Beauty Paris Bras

I purchased some Paris Bras last October...Which I did not receive until November 2012. They did not fit. When I advised them about this and phoned up, they used every trick in the book to try and reduce the cost of my refund. They did not display integrity and honesty in my dealings with them. I sent these bras back in November, and now its February, 2013. I am still waiting on my refund. I am amazed that Channel 7 let them advertise, when they appear to be a devious company, hanging on to people's money. I am a senior on a pension, and this is really upsetting for me.

Read full review of Hi Life Health & Beauty
Hide full review
ComplaintsBoard
G
10:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Life Health & Beauty Paris Bra

I purchased a set of 5 Paris Bra's after seeing the infomercial advertising it. I was forced to buy a set of 5. It took many weeks to receive the product, with no communication from the seller, but my credit card had been debited immediately. When I received them, the Bra I tried on did not fit, support or do anything (give cleavage)it had advertised it would do. I took pictures to prove it clearly did not fit, and my breasts were round near my waist while wearing it. I then tried to return them, but was told by the company I was not entitled to a refund. So I contacted consumers affairs, and lodged a complaint in writing, they sent me a letter back saying they could not do anything and to take the matter to the small claims tribunal. The next day i received an email from Hi life, with a return code and told I would be given a refund once the items were returned. I returned them registered post on the 24/12/2012 and they are still telling me it will be 3 weeks till I get a refund, which they have been saying from the start. Today they contacted me and asked me for the tracking number, they said if I didn't have it that they were unable to issue a refund (luckily I had it, but they had suggested i return the item express post & I would not have had any proof if I had done that). They appeared to have no clue whether my return has been received and asked me to prove it, so they clearly are not recording returns or you would expect that it would be in there "system". I have sent the tracking number, but it takes them days if not a week to get back usually. I expect i will be mucked around for many months to come and will be lucky to ever see a refund. Lots of other people with same isses.

Read full review of Hi Life Health & Beauty and 3 comments
Hide full review
3 comments
Add a comment
U
U
Unhappy Customer of HiLife
Sydney, AU
Nov 15, 2013 11:46 am EST

The other product of HiLife Health and Beauty is Rapid Loss Weight loss shakes . They are currently running a sixteen day "free" trial of their products. However they send you out two months supply of product, a month after deducting your card, and it's impossible to get a refund or return the box. And it's impossible to get through on the phone. They charge $ 210 for the service. Sadly they get celebrity endorsements aired on morning television infomercials. HiLife is listed on the Australian governments Scamwatch register as one of the most complained about companies. It is also notorious for harassing its customers with deceptive phone calls and sales calls.

B
B
Bronyjm
Perth Metro Area, AU
Mar 27, 2013 11:35 pm EDT

Same with me, I ordered them and waited quite a while to get them. They don't fit of course because I dare to be bigger than a C cup even though I ordered extra large! Tried to ring the company many times before Christmas to get the refund code to send them back, do you think I could get through to them? Of course not. The company recently rang me re another product and I told them I would not buy anything else from them because I was stuck with these expensive bra's and he quickly hung up! I have offered these bra's to so many people, but haven't found one yet that can get any use out of them.
Steer away from this product as it is falsely advertised!

F
F
Faith26
Sunshine Coast, AU
Feb 21, 2013 8:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hilifehealthandbeauty...re Paris Bra...they deceived me too and used high pressure tactics. I am still waiting on my refund. Its been since last Oct. now its Feb. I am Channel 7 lets them adertise. They are not very organised and fair in their business dealings.

Is Hi Life Health & Beauty Legit?

Hi Life Health & Beauty earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Hi Life Health & Beauty to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Hi Life Health & Beauty is known for their high standards and safety. If you're thinking about dealing with Hi Life Health & Beauty, it's wise to check how they handle complaints.

The age of Hi Life Health & Beauty's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hilifehealthandbeauty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hilifehealthandbeauty.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Hilifehealthandbeauty.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hilifehealthandbeauty.com may offer a niche product or service that is only of interest to a smaller audience.
  • Hi Life Health & Beauty protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
L
4:14 am EST

Hi Life Health & Beauty Lied to me on purpose

I bought item from with a big discount from Hi Life Health and Beauty. The money was charged but no confirmation sent. I waited two weeks and nothing happened so far. Today I tried to talk with their manager and they promised to call me back. It was a lie.

Read full review of Hi Life Health & Beauty and 3 comments
Hide full review
3 comments
Add a comment
D
D
DMAHOUSE
Brisbane Metro Area, AU
Apr 04, 2013 12:50 am EDT

Terrible fit, sent back got another 5 no better, also sent back, that was 3 weeks ago.
Have been told to scan Australia Post Invoice and send to them, didn't register it but by the sounds of things that does not matter anyway.
Maybe we should do a class action Small Claims there seem to be plenty of us.

F
F
Faith26
Sunshine Coast, AU
Feb 21, 2013 8:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company owes me money too. They have very deceitful methods of keeping your money. Others have commented on this too.

B
B
Bussy
Gold Coast, AU
Feb 19, 2013 3:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have had nothing but the run around from this company, if you could call it a company.Five weeks still no refund, so many phone calls, will not return calls have tried on many occasions, totally ignored. The bras I received were not even the ones on T.V. And the fit was disgusting, my size is an average size12. I am totally fed up with trying to get a refund, I have been encouraged by a work supervisor to keep my battle up even if it means going to the small claims courts.I will not let this go.So please if you are thinking of ordering this product DON'T.Hope this is a help because.we should not have to put up with these dodgy so called company's.

ComplaintsBoard
R
5:11 am EDT

Hi Life Health & Beauty Looks like I have been scammed by what appeared a bona fide company

I ordered Celltech Research Stem Cell Therapy (face cream) via telephone in response to newspaper advert. Also found relevant website which confimed this information. Told that a refund would be made if not satisfied with the reult after 16 days. On attempting to contact the company by phone and email, I have been unsuccessful and they haven't responded to my messages. Looks like I have been scammed by what appeared a bona fide company.

Read full review of Hi Life Health & Beauty
Hide full review

Hi Life Health & Beauty Reviews 0

Looks like Hi Life Health & Beauty has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Hi Life Health & Beauty, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Hi Life Health & Beauty complaint handling

Hi Life Health & Beauty reviews first appeared on Complaints Board on Jul 3, 2012. The latest review Dragon's Blood - this copycat product, not the genuine product was posted on May 1, 2016. Hi Life Health & Beauty has an average consumer rating of 1 stars from 5 reviews. Hi Life Health & Beauty has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Hi Life Health & Beauty Contacts

  2. Hi Life Health & Beauty phone numbers
    +61 2 8202 0300
    +61 2 8202 0300
    Click up if you have successfully reached Hi Life Health & Beauty by calling +61 2 8202 0300 phone number 3 3 users reported that they have successfully reached Hi Life Health & Beauty by calling +61 2 8202 0300 phone number Click down if you have unsuccessfully reached Hi Life Health & Beauty by calling +61 2 8202 0300 phone number 1 1 users reported that they have UNsuccessfully reached Hi Life Health & Beauty by calling +61 2 8202 0300 phone number
    1300 433 836
    1300 433 836
    Click up if you have successfully reached Hi Life Health & Beauty by calling 1300 433 836 phone number 1 1 users reported that they have successfully reached Hi Life Health & Beauty by calling 1300 433 836 phone number Click down if you have unsuccessfully reached Hi Life Health & Beauty by calling 1300 433 836 phone number 2 2 users reported that they have UNsuccessfully reached Hi Life Health & Beauty by calling 1300 433 836 phone number
    Customer Service
  3. Hi Life Health & Beauty emails
  4. Hi Life Health & Beauty address
    Level 12, 71 Macquarie St, Sydney, New South Wales, 2000, Australia
  5. Hi Life Health & Beauty social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Hi Life Health & Beauty Category
Hi Life Health & Beauty is ranked 161 among 176 companies in the Clothing and Accessories category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.