Carrefour / customer service

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I visited the Carrefour in Sa Coma, Mallorca, Spain. I spent 15 euros and needed to get a taxi. I was directed to customer services. They offered to phone for one for me and they did. They were abut sharp saying 'now, hurry, go there' but I assumed some had been missed in the past.
A few days later I went back to buy some things I'd seen and spent 100 euros. I went to customer services and asked if they could call a taxi for me please.
They said flatly no. I said 'well you did a few days ago'
They said no.
I said 'I've just spent a 100 euros and you won't call me a taxi?'
They said no and pushed a piece of paper in front of me.
'This number'
I said I'm not sure what to dial, and I knew my Spanish might not work on the phone.
Eventually I got a taxi ordered.
I then told them I would never shop at Carrefour again.
I am working here for another six weeks with over 100 other people. I will take every opportunity to tell them that they should not shop at Carrefour and why.
Why would they refuse the best help to a visitor spending good money? They only seemed to be standing around otherwise.
It's a mystery to me.

Jun 26, 2017

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