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CB Retail and Online Shopping Carrefour
Carrefour
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Carrefour
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Carrefour Customer Service Phone, Email, Contacts

Carrefour
Reviews and Complaints

www.carrefour.com

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1.1 1 Review 761 Complaints
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Carrefour Complaints 761

Resolved “Did not receive refund, received a broken TV” Resolved “product” Resolved “laptop” Resolved “Defective Phone” Resolved “iphone 6s plus has been purchased from...” Resolved “worst job experience” Resolved “refusal to issue loyalty coupon for past purchases” Resolved “faulty products” Resolved “money stolen by staff” Resolved “delivery”

How responsive is Carrefour's customer service?

23 Resolved
738 Unresolved

Total complaints: 761

Resolved complaints: 23 (3%)

Unresolved complaints: 738 (97%)

Very poor 🤒
We don't know much about how Carrefour handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Carrefour and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
How is Carrefour’s rated by shoppers?

Carrefour’s earns a 1.1-star rating from 1 reviews and 761 complaints, showing that the majority of shoppers are dissatisfied with purchases.

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M
1:58 pm EDT

Carrefour Products

Dear sir

I applied to your bank for credit cardss but till now no sales agent has called up

Can you please call me immediately for the creit card application

I want to apply fast

Thanks

Mylin

[protected]

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Bassem Kassem
Giza, EG
1 comments
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Jun 15, 2024 12:25 pm EDT

I purchased a Samsung TV via the application and paid the full amount online, where the delivery duration was within 24 hours

After over 6 days the product is still not delivered, after contacting the customer service, I've got a feedback that the product is not available with no expected time to provide it they buy things they do not have

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Sue Johnnson
LONDON, GB
1 comments
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Nov 27, 2023 3:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Purchased at Carrefour in Calais on 11th November 2023.

On arriving home I find that the sell by date is 3rd October 2023. Lot 21208

It cost me 5.15 Euros. Wasted.

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Ahmad nawaz
US
2 comments
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Oct 11, 2023 7:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Im writing this in very dismay, the riders in buraidah are very very bad the harrases the girls by taking their contacts and harrases them i want yu take a very strict action aginst them kindly plzzz have a look as it is a very serious matter

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felix totolici
US
1 comments
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Sep 10, 2023 1:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On the 31st of August 2023 I topped up with diesel at Carrefour Laval, France. Although I've only topped with 27€01 Carrefour has charged me 100€. I've paid with card and I have all the details of the transaction. When I will get back the remaining amount?

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Thrishani jayasinghe
US
1 comments
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Jul 01, 2023 6:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My husband ordered a oppo A17 mobile on 17th june which was supposed to deliver 19th .

Still we didnt get mobile and experiencing worst customer service in UAE

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Sufyan Yousaf
Buredha Al Qaseem, SA
1 comments
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Jun 25, 2023 9:05 pm EDT

Aslamo alikum

Dear care four

I'm regular customer carefout

Pervasive 12 years

But this time your security and Egyption

Workers behaviour with customer very bad

I like talk them eny thing

He give only one answer

You next time not come here

This is good answer for customer

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Junaid Rasheed
Karachi, PK
1 comments
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May 28, 2023 7:29 pm EDT

Dear Concern,

Today I registered though your app but didn't received OTP for through e.mail verification.

Please update regarding my registration.

My E.mail address is jtareen16146@yahoo.com

Contact No 92-[protected]

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Bian Mathew
US
1 comments
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May 10, 2023 9:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Racist remarks.

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Mohamed Awad aly
US
1 comments
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Apr 02, 2023 12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A complaint has been issued 3 months ago

3 times they said a refund has been issued and nothing happened

They apologies and says sorry three time but also nothing happened

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Michaeltharwat
Giza, EG
1 comments
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Mar 11, 2023 8:18 am EST

I have a complaint against Carrefour Egypt

I have made an order number [protected], Since 8th of Jan/23 while it wasn’t delivered till now

I made the below complain number 3880299

While you promised me that the order will be delivered soon then finally the ordered canceled today After it’s price increase

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About Carrefour

Carrefour is a global supermarket chain offering a wide range of groceries, fresh food, and household products. They also provide clothing, electronics, and local specialty items in certain markets. Services include online shopping and home delivery options for customer convenience.

Overview of Carrefour complaint handling

Carrefour reviews first appeared on Complaints Board on Sep 27, 2008. The latest review Injury of my kid was posted on Jun 22, 2025. The latest complaint Did not receive refund, received a broken TV was resolved on Sep 05, 2021. Carrefour has an average consumer rating of 1 stars from 762 reviews. Carrefour has resolved 23 complaints.
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  1. Carrefour Contacts

  2. Carrefour phone numbers
    +33 141 042 600
    +33 141 042 600
    Click up if you have successfully reached Carrefour by calling +33 141 042 600 phone number 115 115 users reported that they have successfully reached Carrefour by calling +33 141 042 600 phone number Click down if you have unsuccessfully reached Carrefour by calling +33 141 042 600 phone number 52 52 users reported that they have UNsuccessfully reached Carrefour by calling +33 141 042 600 phone number
  3. Carrefour emails
  4. Carrefour address
    33 Avenue Emile Zola, Boulogne Billancourt, Hauts De Seine, 92100, Sharjah, France
  5. Carrefour social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2025
  7. View all Carrefour contacts
Carrefour Category
Carrefour is ranked 19 among 349 companies in the Retail and Online Shopping category
#17 Everything But The House Everything But The House #18 Gillette Gillette #19 Carrefour Carrefour #20 MLBShop.com / Fanatics Retail Group North MLBShop.com / Fanatics Retail Group North #21 Scott Brand Scott Brand

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