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Car Toys / Never again

1 United States
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I purchased the Car Toys Extended Warranty for my Blackberry. There is a hole in the phone to connect a lanyard so you can hang the phone around your neck. The lanyard swung as I was closing my car door and the phone came apart. It will not snap back together, so I called their so called customer service. Instead of getting the phone replaced under warranty within 48 hours as promised by the salesman when I purchased it, I am getting the run around. They told me they would have to send the file to corporate and have them decide if I had been negligent. I don't think so. Accidents happen. I will never purchase anything from Car Toys again.


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