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Calvin Klein / jacket

My 17 year old son bought a 249 euro jacket from calvin klein. He wore it a few times. I followed the washing instructions as it was a padded rain jacket and as soon as I got the jacket out it was ruined. All the padding had clumped together. It is a disaster. I wrote to them and they sent the complaint to another office. I sent pictures of the jacket, the label and my credit card details. They had the cheek to tell me if I had washed it properly it wouldn't have happened. I read the instructions as it was an expensI've jacket so I took great care. My son spent alot of money and is very disappointed.

Ni
Apr 12, 2016

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