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BSNL / Unable to connect to Internet.

1 India

I am a customer of BSNL and I have got a Landline Connection for past 10 days and they have informed us that i can use internet directly from this landline.However,I have completed the procedures as per your officials advise but still i am unable to connect to the internet through this landline number.The problem is I am always getting engaged tone while dialing to 172224 and becomes dead like after a few seconds and unable to utilise the internet.My Phone Number is :- 040 - [protected].This landline has been bought by my parents whose name is Krishnamurthy Kamala and I am Parameshwaran who is submitting this complaint.Kindly resolve this immediately so that i along with my parents will have tasks to be completed using this Internet options.

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