Brookstone / scam product!
Brookstone recently introduced the "Sona Pillow" which is alleged to relieve the symptoms of snoring and sleep apnea. The general response to this product has been decidedly negative as documented below from the complaints posted around various consumer complaint and review sites on the Net. As well, Brookstone refuses to refund or allow returns on this product.
I purchased this pillow from the Brookstone Store in the Roosevelt Field Shopping Center in Garden City, NY. When I attempted to return it the next day, I was informed about the no-return policy on this item. Since it was unusable to me and because I was so disgusted I left it with the store manager and walked out. Though they refused to refund my money, since it was still in new condition, it was most likely placed back on display where it would be sold to another unsuspecting customer.
More Brookstone Complaints & Reviews
- Brookstone / Digital Photo Keychain - not compatible with mac! 
- Brookstone - uncooperative customer support 
- Brookstone - dishonorable return policy! 
- Brookstone - massage chair repair 
- Brookstone - crappy return policy 
- Brookstone - manager customer service
- Brookstone - no concern to consumers whatsoever
- Brookstone - cool it hand held fan
- Brookstone - i'm very disappointed
- Brookstone - thieves!