Vat19

I ordered one time from this company, and my order arrived quick with great packaging. I did have an issue with 1-3 of the stinger pops I ordered however, and customer service was quick to fix the issue and shipped a replacement package that day plus I got to keep the other package that was flawed. I will definitely be returning for more orders, and highly recommend this company to others.

I haven't ordered anything yet, but I have a problem... I've gone through the entire checkout process, only to find out that it doesn't work. I'm on the enter payment section and when I click continue, all it does is verify the card. I still can't figure out how to get to review and place order. This is ridiculous, as that's how you guys get money.

I ordered some candy off their website and paid extra for 2-3 day shipping. After 2 days of the USPS saying “have not received item” I contacted them. They told me that *** is their main carrier and USPS will just deliver it when it’s in my city. But *** does the most movement. First of all, then why wouldn’t they give me the *** tracking number. Then finally someone shows me that *** has received it but it made no movement. It was only in Missouri and I’m in Virginia. After 4 days, I requested a refund because I paid extra for 2-3 day shipping and they lied saying *** was taking it most of the way and to this day, my package is still in Missouri. Now they are ignoring my emails and have notated that my complain is closed and solved. But I’m out money and no package.

I ordered a product from this company on Saturday, February 13th for $42, including shipping. 2 days later, I decided I wanted to cancel the order, I emailed Vat19 that morning to cancel/return the order. A representative told me that, since the order had already been shipped from the warehouse, I would need to wait for the order to arrive at my house and refuse it in order to receive a refund. I refused the order when it came to my door on February 17. 20 days later, I was notified that I would be refunded $22. When the rep told me that I would need to refuse the package, she never informed me that it would be a partial refund. I emailed her again, and she told me that the reduced amount was the result of subtracting return shipping costs from what I paid, implying it cost $20 to return an item over the course of 20 days. Assuming that is true, she did not inform me beforehand that I would be the one responsible for paying return shipping. Had I known, I would have kept the item.

So, I gotta say, I've had a bit of a mixed experience with Vat19. I mean, I ordered something from them way back in the day, like 9 years ago, and I gotta admit, it was pretty cool. But then, I never really thought about them again. I didn't even bother making an account or anything like that.

But then, out of nowhere, I started getting all these emails from them. Like, what the heck? I haven't even thought about Vat19 in years, and now they're spamming me with their newsletter? It's kind of annoying, to be honest.

But I will say, when I did order from them, the product was pretty sweet. I don't even remember what it was, to be honest, but I remember being pretty stoked about it. And I've checked out their website a few times since then, and they've got some pretty cool stuff. Like, I don't know if I'd actually buy anything from them again, but it's definitely fun to browse.

So yeah, I guess my overall impression of Vat19 is... mixed. On the one hand, they've got some cool stuff. On the other hand, I don't appreciate getting spammed with their newsletter after all these years. But hey, maybe that's just me.

So, I recently ordered some stuff from Vat19 (vat19.com) and I gotta say, the products are pretty good. But the shipping? Not so much. I didn't pay for any fancy express shipping or anything, but it still took a whole 10 days for my package to arrive. And get this, they said it would only take 4-6 days! What a bunch of liars.

Honestly, I think Vat19 needs to come up with a new slogan. Something like "Vat19: Where you get good products, but bad shipping." Because that's the truth, my friends.

But let's talk about the products themselves. I ordered a bunch of random stuff, like a giant gummy bear, some weird candy, and a few gadgets. And I gotta say, I was pretty impressed with the quality. The gummy bear was huge and delicious, the candy was weird but tasty, and the gadgets actually worked!

Overall, I'd say that Vat19 is a pretty decent website to order from. Just don't expect your stuff to arrive quickly. And maybe don't trust their shipping estimates. But if you're willing to wait a bit, you'll get some pretty cool stuff.

I recently made a purchase on Vat19, and I was really excited to receive my items. I even paid extra for express shipping, which was supposed to get my package to me in just 2 or 3 business days. However, I was disappointed to find out that my package had not arrived yet. When I checked my phone this morning, I saw that it was still in the Saint Louis, Missouri Post Office.

I have to say, I was pretty frustrated by this. I was really looking forward to getting my hands on the items I ordered, and I had paid extra to make sure they arrived quickly. It's not like I live in a remote area or anything - I'm in a major city, so I would have expected the shipping to be pretty fast.

Overall, I'm not super impressed with my experience with Vat19 so far. I understand that shipping delays can happen, but I feel like I should have been notified about this sooner. It's frustrating to be left in the dark about when my package will arrive. I hope that it will get here soon, and that the items I ordered will be worth the wait. But for now, I'm feeling pretty disappointed.

I recently made a purchase on Vat19 (vat19.com) and I gotta say, I was pretty disappointed with the experience. I decided to pay an extra 10.99 for expedited shipping so that my son could receive his birthday gifts during his COVID-19 quarantine. However, those darn folks didn't even ship it until Monday! Can you believe it? I was so angry and frustrated with the situation.

To make matters worse, when I reached out to customer service to ask for a refund on the expedited shipping fee, they gave me a bunch of excuses and wouldn't budge on the matter. I mean, come on, it's not like I was asking for the world here. All I wanted was a little bit of compensation for their mistake.

Overall, I have to say that I was pretty disappointed with my experience on Vat19. I wouldn't recommend this company to anyone, especially if you're looking for reliable and timely shipping. They may have some cool products, but their customer service leaves a lot to be desired. So, if you're thinking about making a purchase on Vat19, I would suggest looking elsewhere. Trust me, you'll save yourself a lot of headaches in the long run.

Vat19 is a company that I would not recommend to anyone. They are not reliable and do not stand behind their products. If something goes wrong with your order, they will not refund your money or send you a replacement. It's like they don't care about their customers at all.

Their advertisements are also misleading. They make their products look amazing, but when you receive them, they are not what you expected. It's like they are trying to trick you into buying something that is not worth your money.

I had a bad experience with Vat19 and I will never buy from them again. They are a bunch of baby wires who are only interested in taking your money. They do not care about their customers and they do not care about the quality of their products.

In conclusion, I would not recommend Vat19 to anyone. They are a horrible company and you should stay away from them. If you want to buy something online, there are many other companies that are much better than Vat19. Do not waste your time or money on this company.

So, I ordered some stuff from Vat19 (vat19.com) a couple of weeks ago, but I still haven't gotten my hands on it yet. I'm pretty bummed out about it, to be honest. I mean, I get that things can take a little while to arrive sometimes, but this is getting ridiculous.

I tried reaching out to customer support to see if they could help me out, but they basically told me that they can't do anything until the order has been "21 days in transit". That seems kind of weird to me, especially since the website says that "99% of packages arrive within 5-7 days". I mean, what's the deal with that?

Honestly, I'm just really disappointed with the service I've gotten from Vat19 so far. I mean, they're supposed to be a company that caters to kids, right? Well, if that's the case, then they should be doing everything they can to make sure that their customers are happy. But instead, they're just making me wait and wait and wait.

Overall, I'd say that if you're thinking about ordering from Vat19, you might want to think twice. Sure, they might have some cool stuff on their website, but if they can't even get their act together when it comes to shipping, then what's the point?

I'm so frustrated right now! I ordered something from Vat19 on December 8th, 2016 and it still hasn't arrived yet. They shipped it on that day, but it's been stuck in California since December 13th. I live in Hawaii, so I don't know why it's taking so long to get here. I'm so angry right now, I don't think I'll ever order from Vat19 again. The only reason I went on their website in the first place was because my child wanted something from there. I'm telling everyone I know to avoid Vat19 so they don't have to go through the same frustration and waste of money that I did.

I placed an order on Vat19.com on the 13th of this month. The website advertised that I would receive my order within 5 to 7 business days with the Flat Rate shipping option for $5.99. However, my order has not arrived yet, and I had to purchase a new gift because the one I ordered will not arrive until next week. That will be the 1st of next month, which is too late for the occasion I needed it for.

I was disappointed with the delay in shipping and the inconvenience it caused me. I hope the product I ordered is as great as it looks because it would have been the perfect gift. However, I am not sure if I would order from Vat19 again because of this experience.

Overall, I think Vat19 has some great products, but their shipping times and accuracy could be improved. It's important for customers to receive their orders on time, especially when they are buying gifts for special occasions. I hope Vat19 takes this feedback into consideration and works on improving their shipping process.

So, I decided to give Vat19 a try and ordered their small Mystery Box. Let me tell you, it was a total letdown. I mean, for almost 40 bucks, I was expecting something a little more exciting than a gummy pizza, milk straws, keychain screwdriver, pencil, and decal. I guess that's why they call it a "Mystery" box, huh?

My grandson, who's been a regular customer, was also disappointed with the contents. We were both expecting something more unique and fun. It's safe to say that this will be our first and last order from Vat19.

I'm not sure if this is a common occurrence with their Mystery Boxes, but it's definitely not worth the price. I would suggest looking elsewhere for your novelty item needs. It's a regrettable decision on our part, but we'll learn from it.

I recently ordered some items from Vat19 (vat19.com) and unfortunately, I received them in a dented box. The items were poorly packaged and some of them were even tampered with and ripped. This was especially disappointing because some of the items were candy and other edible treats, which I couldn't eat because of the damage.

I reached out to Vat19's customer service team to express my frustration and they responded by asking for pictures of the damaged items as proof. I promptly sent them the pictures, but unfortunately, I never received a response back from them. It's been four days now, which is longer than their guaranteed one business day response time.

Overall, I'm really disappointed with my experience with Vat19. The poor packaging and damaged items were bad enough, but the lack of response from their customer service team has really left a bad taste in my mouth. I hope they can improve their service in the future so that other customers don't have to go through the same frustration that I did.

Vat19 is a terrible company. Buy from amazon - it's cheaper. Arrives in 2 days. Free returns.

I learned about this site from my kids, who love their videos. Vat19 products give my kids a 5 minute excitement rush. Usually I wouldn't waste my money on these types of useless products, but given covid 19, decided it's worth it to see them excited.

What happened
I was a repeat customer of Vat19 (BUT now will never purchase from them again). I bought a $100 Mystery Box, the most expensive and largest box of assorted stuff. A month later, I wrote to Vat19 customer service to make sure that if I ordered a SECOND Mystery Box, it would have different contents. They assured me they change out box contents frequently and each build is "unique". When the box FINALLY arrives 2 Weeks later, it arrives with EXACTLY the same contents as the first box I ordered. You can imagine how my kids' faces went from super excited to. Is this some kind of joke? They were obviously deflated and upset.

I contacted customer service to tell them they sent me the Identical box and would like a refund. They first had the audacity to state I could only return non food items (this means I would essentially lose $50+ of the $100). After a lot of back and forth with the customer service manager Rick Bouxsein and the fact that I had written proof customer service said the box contents would be different, he finally said he would make an "exception" and allow me a refund BUT I had to pay the Return Shipping... WOW, what a great result I said sarcastically to myself. This was OBVIOUSLY not my fault but I had no more energy to keep going. I had lost so much energy when the customer service manager would not reply to my emails and I had constantly chase him up by remembering to email him again to follow up.

Once I mailed back the box, at my own expense, the owner, Alison Salvatori, admitted to the mistake and said "We are simply not able to offer free return shipping due to constantly increasing shipping costs." Basically saying that they want to find ways to gouge the customer for their mistakes to protect their profits.

Anyways, I'm out of pocket time and money. My kids were unhappy. And then I came up with an idea.

WHY AMAZON IS WAYYYY BETTER AND HOW I COULD EASILY CREATE MY OWN MYSTERY BOX. WHY DO THIS THROUGH AMAZON?
1) If you search "Vat19" in Amazon, you will see they carry identical products. But also show you reviews of real customers and what their experience was with the item
2) Lower prices. For some of the items, Vat19 can cost DOUBLE what Amazon charges. See photo attached.
3) 2 Day Delivery. Yes! You don't have to wait 2 weeks.
4) Free Returns. You just print a shipping label and drop it in the mailbox. Don't even have to provide a reason.
5) Save time. You don't have to deal with suboptimal "customer service".

So I made my own Mystery Box and named it "Kids19". It's a mystery box of incredible stuff I got from amazon and then threw it into it's own box so it has the same experience for the kids. I even could tailor items so they are directly relevant to their ages.

Do yourself a favor. Pay less, get it faster, save time, and return it if it's not what you expected by going to Amazon. Hands down best online ecommerce company!

I have ordered a huge gummy bear from this website for my kid. I was super excited and could not wait to get it.
When I finally received my order I was extremely disappointed because the bear melted during the shipment! I contacted Vat19 and asked what was going on. I even paid some extra money for melting protection service. They were not able to explain anything, just apologized and offered me a discount on my next order. No! I will never order anything from Vat19 so they can keep their discount to themselves, I don't need it.

I ordered auto accessories from www.vat19.com. I placed the order 2 months ago, but these jerks still haven’t delivered my order. They charged me within couple of minutes, but after that no info, no communication and they delivered nothing. I wonder if there are other people, who had the same experience. Let’s share views about this website. As well as someone can help me to get money back from these scammers.