Bovada’s earns a 1.0-star rating from 0 reviews and 137 complaints, showing that the majority of online bettors are dissatisfied with gaming experience.
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Poor Security, $1400 stolen from account
I've been playing with Bovada for about 10 years, since it was Bodog. Yesterday I had a pending withdrawal disappear. The money was simply gone from my account. The Financial services folks told me that it was all, $1700, played in poker sometime after I'd requested the withdrawal. I do not play poker.
Either they are lying or they allowed someone to access my account information. Big security breach; it cost me a $1400 payout, which I was counting on. I will never, never, never trust this website again.
Players beware.
Rigged
My experience at Bovada poker is one of unrealistic ups and downs. My First deposit of $25 I ran up in a day to $575..Im thinking wow this site isn't rigged its great. I Request a Pay Withdrawal of $300 via check which my friends didn't believe me so I posted a video on youtube "Bovada is legit and pays out" Immediately after the request I went on an unbelievable run of bad luck. I played no different from when I was winning. But the thing that mad me question was the amount of times I had KK and someone else had AA it was just plain unrealistic. Bovada would give me a very good starting hand AA, KK, QQ then the flop would come and nothing connecting at all I raise and the person calls with nothing at all and hits Runner Runner straight or flush. I have played poker for 10 years legally and a few years before that in home games and such. I stopped playing cash games because I would lose to much with good hands like AA Vs KK and the flop would lay a K. So I switch to tourneys. I played tourneys and ALWAYS seem to double/triple up in the first 3 hours. After the 2nd break I usually sit around 25, 000/40, 000 chips and around 10-30 place out of however many people are left. I play only quality hand and will always either get sucked out with an allin where I have AK and someone goes allin with AQ and hits. or whats been happening lately and by lately I mean my LAST 6 TOURNAMENTS. I have flopped either TOP 2 PAIR AND LOSE TO A SET! OR I FOP A SET AND LOSE TO A BIGGER SET. now I repeat that, My last 6 tournaments I played for over 2 hours was less than 50 people out of money and hit a very very solid hand. and THE CURIOUS THING IS EVERYTIME I LOSE ITS TO SOMEONE WHO HAS A BIGGER STACK THEN ME! WHICH KNOCKS ME OUT! TODAY Is June 15 2016 and I deposited 22$ and got in 2 $10 tourneys multitable one was a 3K gaurnteed and one was a 2K gaurnteed and on the 2K I limped in with 10 7 suited in the BB. the flop came 10 J 7... I bet half the pot ...got 1 called...turn 2...I checked the person bet 3/4 the pot I called. the turn was a 4, so the cards out were 10, J, 7, 4, 2..i had 10 7...after the river I checked again and got pushed allin...which I CALLED and LOST TO A SET OF JACKS. moving on to the next ttourney there were 68 people left and I was in FIRST PLACE WITH 68, 000 CHIPS . SECOND PLACE WAS AT MY TABLE WITH 50, 000 CHIPS...I GOT DEALT AJ suited and preceeded to raise 2.5BB on the button I got raise by the pplayer in 2nd place. which I immediately called with my AJ. the flop came A J 6 the turn 5 and the river Q. so the board red A, J, 6, 5, Q and I had AJ...long story short we both went allin AND ONCE AGAIN I LOST TO A SET OF SIXES...IM JUST DONE AND I STRONGLY SUGGEST ANYONE WHO READS THIS NOT TO PLAY AT BOVADA...AND IF YOU DO PLAY ONCE YOU WIN ...PLEASEEEEE FOR THE LOVE OF GOD TAKE YOUR MONEY AND DONT DEPOSIT AGAIN BECAUSE YOU WILL LOSE WITH AA TO 4 7 AND your KK will get beat by AA everytime...
Payout of $11,280 Declined
Bovada is a criminal enterprise. They have declined paying me $11k that I won claiming misuse of the bonus. Upon explanation of what they thought of as misuse, I found out that they had set up their system to encourage this and use it as a loophole not to pay people large payouts. Doing very little search I found other people had had this same problem with them. That means they know about it and do nothing to stop it - they use it to their advantage.
I was with Bodog and Bovada for over ten years. Ten. Years. They are changing folks - you see it with the software fiasco and the delayed payments. They are a joke and a criminal organization. They stole this money and the money I bet to get it - stole it.
Luckily, I am going to have my attorney do everything and anything - money is no object - to file a report with the gaming commission and present our case. We may very well lose as I am not sure of their integrity, do not know much about the gaming commission, but I do know that it will not be free to defend themselves and that makes me very, very happy.
They treated me so disgustingly bad after ten years of being a loyal client and a near daily player, there is literally no limit to the amount of time, money and effort I will put forward to righting that wrong.
These guys know that states are starting to legalize gaming and that the real poker rooms are taking over in the US. They are tightening their belt and all of you will suffer for it. Believe me or don't, I would not feel right not letting people know.
Good luck. Play Bovada at your own risk. You will think it is all me until it happens to you. Ten years people. Ten years. Never cheated, stole or scammed a single person in my life -- Bovada can not say the same.
Payouts
I requested my withdrawal on 04/10/16 approved on 04/12/16 via their Visa Fast e Funds. On their website it specifically stated that the withdrawals timeframe is approximately 5 - 10 business days. I started inquiring them since day 6 thru their online customer contact page 1-2 times daily. These are their replies" This is just an estimate timeframe., "They may take longer than that., " "If it's more than 10 business days let us know we'll sort things out., " They should not even state that their timeframe for withdrawals are 5-10 business days, if they execute their promises. To players it's a deception on their part!
Delayed payment
On March 13th, 2016 I requested a withdrawal of my account in the amount of $2, 500. The withdrawal was accepted and I was informed I would receive my money in 5-10 business days. Since I played so much on the blackjack tables in the previous weeks to win the $2, 500 I was granted a weekend bonus from Bovada of roughly $100. So, I use that money and place a 4-team parlay and hit for about $600. I work that amount up to $1000 and requested a second payment on March 19th, 2016. Once again I was approved(but I had to pay a $50 fee because it was my second withdrawal in the same month so the amount I was set to receive was only $950) and informed the funds would be in my account in 5-10 business days. Only 4 business days later I get the $950 in my bank account. I am happy yet worried at the same time because my $2, 500 request was now at 9 business days and I had not received it yet. However, I keep my hopes up and go about everything. The weekend of Easter, I get married and I go on a honeymoon out of the country so I do not have any internet connection with my cell phone so I go without checking my bank account until the 4th of April. I get back in my home country and instantly check my bank account just knowing the money would be there because this makes a total of 14 business days, due to two business days lost to the Easter holiday. Unfortunately, my money was still not in my account so then I really start worrying. I instantly call Bovada and I am informed that during the first couple weeks of March they experienced technical difficulties which delayed my funds and I was continuously told to just periodically check my bank account. To make a long story a little shorter, today April 14th, 2016 (a total of 22 business days) I still do not have my money. I understand that issues occur and things are delayed and the situation would not be so intrigued if I had not already received a smaller amount of funds that was requested later than the $2, 500. If there were so called technical issues, how did I receive funds that were requested later? The issues must have been fixed for me to get the $950 right? So why is it not fixed for me to receive $2, 500? I have called numerous amounts of times and continue getting the same information. They have even began informing me that they see on my account that I have called previously so they are probably keeping notes on what their customer service is telling me so that they don't get things mixed up and can continue to prolong the situation. I am very frustrated at this point and have no idea who to talk to about this with. I hope someone can assist me or at least push me in a direction that I can go because I am currently stuck and getting nowhere with Bovada.
Thank you.
I just wanted to let everyone on this thread know that I have received my $2, 400. So hopefully you guys will be next! I wish all of you good luck with your withdrawal issues.
I decided to cancel my payout and have them put the money back into my bovada account and I requested another payout because they claim the issue is resolved. The Visa Fast Funds method has been reduced from $3, 000 to $2, 400 max so I could only request $2, 400 instead of my original $2, 500. However, they have already approved it again and claim they are expediting the payout. So hopefully I get it before this Friday because I'm going to Vegas and that $2, 400 would make for a fun trip. But I must add that the $100 they left in my account was a mistake because I have already built it up to $1, 000 so they probably wish they would have just given me my $2, 500!
Bovada is a scam. I deposited 200 on a Thursday night cause I was bored. I was playing poker and blackjack. I went on a run in blackjack and was up 3400. So I asked for a withdrawl of 3200 the following Tuesday. I get the email that it was processed and the check would come in 14 days. The next day I am locked out of my account. I call them up and they have no record of me. Then they say I changed my email and my login info. (I never changed it). Better yet...They say I cancelled my withdrawal and lost it playing crazy 8s or something like that. I don't even know what that is. They wont pass me up to a supervisor. They said their fraud team is looking into it. Bovada is a scam. You will not get paid. The only thing they know how to do is take your money. Do not play there. I am still waiting to see if they call. They wont.
I made a wager, on the Eagles, back in January. 1200 payout...still havent recieved. Insane. Bovada keeps informing me different depts are looking into the matter. Who exactly can we go to? Who regulates this?
I have withdrawn money from Bovada twice and never had a problem getting the check in the mail. I took a week longer than expected but no other issues .
I also cashed out for 3000 3/1/16 and have called numerous times and still being told the same as eveyone else...almost 2 months now SO FRUSTRATING
The same happened to me. I won $700 on a 25$ parlay on April 13th and requested a withdrawal. It usually takes 2 days and come to find out on Sunday of that week it was still pending. Come Monday morning now my account is blocked because of "unusual activity and they requested a billing statement with my address. They said it takes 24-48 hours to review the document and now 4 days later still blocked. I've cashed out more than 20k last year without a single issue. There is something going on with players winning a lot.
I have requested on march 9th a $950, March 19th of 1000, and march 20 of $2000 all were approved and I am getting the same runaround from BOVADA. Your lucky you received anything.
I asked for a withdraw on March 10th for $400 and still have not received it. They keep telling me there is a technical problem that is affecting most of the players out there... However I did another withdraw for $250 a week later and received that within 5 days. Something fishy!
Casino
I have recently been locked out of my bovada account . When I asked them why in an email they told me I need to call I don't like talking to people why can't they just tell me in an email . Well anyway I think this is a blessing in disguise I have collected a couple times but I don't understand why it takes so long . I mean it only takes seconds for the money to be taken from my checking account so the technology is definitely there . Normally I play blackjack . I usually play about five dollars a hand Being on my home wi-Fi The computer dealer goes pretty quick . But I noticed every time I upped my bet to 25 or $50 a hand the dealer slows down almost like it's thinking whether or not I should win it just seems shady save your money people is definitely something fishy about Boulevar is definitely something fishy about Bovada !
This is so awful. Why isn't the gvt helping customers? The gvt should completely block these people from the internet if they aren't legitimate. The bad part is there is a ton of support online to suggest they are credible and authorized under our gaming laws. If a person researches to see if something is lawful and acceptable, and then they are duped, what is the point of gvt protection?
I have a warning for anyone using "Bitcoin" on Bovada...
I won $9500 and requested a Bitcoin payout. I am new to Bitcoin and so only used "Coinbase" to do my transactions on Bovada to purchase chips to play in the casino. I obtained a "wallet address" from Coinbase thinking that they would send the funds into this wallet, and I gave that address to Bovada.
Bovada sent the funds (without officially notifying me) to that wallet address and sent a link to prove it later. Problem is, that wallet address in on "Blockchain" not "Coinbase", and doesn't apparently belong to me since I wasn't a member of "Blockchain". Now, how I obtained a wallet address from Coinbase that eventually ends up on Blockchain I don't understand...but now, I cannot access the funds as it apparently isn't my "wallet".
So I have $9500 (actually WAY more as Bitcoin has been rising) sitting in a wallet on Blockchain that I can't access. I've naturally asked for assistance from Coinbase, Bovada and Blockchain and they all stonewall me by admonishing "not to use wallet addresses that are not verified".
So Bovada 1) doesn't warn you that Coinbase doesn't like gambling winnings and that Bovada won't transfer winnings into a Coinbase wallet 2) Somehow you can obtain a "personal wallet" address from Coinbase and it can actually go into Blockchain instead! 3) end result is you don't get paid, in my case THOUSANDS of winnings
If anyone has some advice on how to get my money I'd sure appreciate it...this all sounds LIKE A SCAM ON BOVADA'S PART.
Fraud
In Feb 2016 I decided to try Bovada Online Casino. I made several online deposits 25.00 at a time. They went right through. I made a total of 10. I won 235.00 on a Slot and asked for a cash out of 200.00 on Feb 17. I was told it was no problem but would take 7-10 business days to deposit into my account. Today is March 4th. I have been told 5 times that sometimes it takes longer than 10 working days. Today I was told that the money was deposited and I needed to send a copy of my Bank Statements to them from Feb 17 to prove I didn't receive the money. They could not provide me with a date in spite of the fact that I have an assigned transaction number. Obviously, I am not sending them my bank information. I am closing my account and as I have no recourse will post this as a warning. Lesson learned. Don't work with them. It is a fraud
Blocked account
Bovada recently informed me that I needed to upgrade my software to Windows 10 in order to play on their site. I do not feel like to putting out $110.00 for a new OS. Not only that, my old machine running XP would not support Windows 10, so I would have to but a new machine. I do not feel like buying a new machine right now. I deposited $25.00 to start. I have $36.00 and change in my account but I was told they are going to keep MY money because they cannot close my account if it is less than $50.00! Classic catch 22! I cannot login to play or close my account so they intend to just keep it. That was what customer service told me over the phone. Where I come from that is called "stealing".
Sportsbook
I recently placed a sports wager which listed a 12/1 (+1200) bet on a certain soccer player scoring at any time during the specified game. The player scored a goal during the game, and I received a message from Bovada informing me that they would only pay out 1/3 of the winnings (the language used in the message was that they were 'honoring 1/3 of the winnings), due to a mistake on the posted odds. This was not brought to light until well after the game, and after the wager was won. How can an online gambling company be in business when they change the odds after wagers are won? How can a player trust this type of activity? I would advise steering clear of this company?
Sports betting
I recently won a bet on a NFL game. I requested a pay-out only to be told that it would take up to a week to be "approved". After several threats it was finally approved. They then told me it would take up to a week to make the payment. That never happened. When i called they make up another excuse. Here is the bottom line: I intend to contact the FBI as I believe the company is engaging in wire fraud. I also intend to pursue a class action against the company.
I couldn't believe how fast Bovada has gotten at delivering checks for payouts. I requested Sunday night, was approved Monday morning, had the check shipped Monday and received it TUESDAY MORNING (from Canada to South USA). THAT'S A LITTLE OVER 24 HOURS FROM SHIPPING. Bovada, thanks for using FedEx now. You rule!
Scam
Promotions are basically fake play money they will never let you profit off promotions, not even parlay or deposit bonuses. I joined a 9 table poker tournament and it was full of bots. it lasted over 5 hours and the prize pool was only $10. The sports book payout odds are extremely unfair. really -120 to -130 for each side. and only some games are available for betting. You need a 7 game parlay for the bonus, but they only have 6 bets available. stay away
Being cheated
I've play a variety of poker site. As of recent Bovada and Carbon. My conclusion is that every honest poker player should BOYCOTT all online poker sites. None of them have integrity and all of them are cheating players out of money. Whether it be via player(s) or system "BOTS", Collusion, or Intentional internal system corruption. I don't have the energy to explain every hand and pattern of play I've experienced but bottom line is it's corrupt. Please spread the word and do not do not do not, give any of these sites your money. Let the fraud that I've experienced be your benefit. I've lost the money, don't you do the same. As attractive as the sites are due to easy access and game costs, please resist at all costs. Play live in your cities and towns you live in if you wanna play. At one time the sites may have held up to poker integrity and scrutiny but as of todays markets they are all corrupt! Don't be a fool like me, put your money elsewhere. Boycott all online poker. Just for the record I love and enjoy the game and what's right is right and what's fair is fair and ALL ONLINE POKER SITES have neither of those values or standards. SPREAD THE WORD PLEASE. I wanna shut them down to either take em outta business or force them to change their behavior. Only way to do that is to hurt them where it counts their company bankroll. Let's hit them where it hurts the most! Thanks for reading. John
Yes I'm Sick of these [censored] scam sites stealing our money and worse Ruining Poker. If I could get my hands on one of those insects I'd squash them. disgusting terrible Ppl.
Fail to pay wages for winning bets
This company has failed to uphold my winnings in the matter that I clearly won under rules and regulations I've been emailed 2 different findings as to why my wagers were considered a loss clearly this company is into scamming and ripping people off i would like for you to review the findings and proceed in the manner appropriate for the findings
Email contact :service@bovada.lv telephone #1888)263-0000 this company is trying to tell me that the findings are withheld as valid giving me two different findings as to why the bets placed are losses which are false claims on behalf of this company I would like my findings reviewed and I would like to be paid out according to my wagers placed
Fraud
I have been playing online (poker and casino) for well over a decade. I have had my ups and downs but always received what I thought I was paying for which was an opportunity to make money. In the days when pokerstars, full tilt, and back in the day party poker existed as USA options, I made many deposits and withdrawals without issue. I never feared my money was not "safe" and that I wouldn't be paid when I won. For the past 4 months or so I have played on Bovada. There have been many red flags that should have stopped me... only a few tables had "cash players" on them; players were identified by number and not name, etc. Also, the deposit "fees" are truly ridiculous (4.9% and then another separate conversion "fee"). I made a number of deposits over the past several months and then there are others were simply were not made by me. I noticed a pattern that whenever I increased my casino wager, I would win. Decrease the wager, then I would lose. Every session I would build up to $[protected]. I have played enough to recognize the pattern of reduce bet lose, increase bet win. This mind game continues until the winnings are blown. Well during all of this I'm waiting for a withdrawal (of less than $1000) for well over 1 month. Meanwhile I successfully make deposits with about a 10% surcharge that are approved instantaneously. What I have figured out after speaking with "customer service with Bovada" on a regular basis is that they are reading from a script, promising to call me back, promising to provide a tracking number for my check that was requested over 1 month ago (policy originally stated would take 15 days to receive payout). So now I believe that I have been a victim of fraud. Some deposits that I was charged for were in duplicate and then the others that I actually made with the belief that I would be able to cash out winnings are fraudulant as well as I have not seen my small cash out. I therefore am disputing all charges with my bank because of the above. The charges on my account say "spa services, camera purchase, retail clothing etc" none of which I ever received. The online gaming industry is a thing of the past. Do NOT play with your money unless you plan on losing. If you "win" you will never see your money. I would never dream of not paying a debt that was legitimate. However, I can't imagine that I could let over $10, 000 in my monies go to a "company" such as this that is obviously not legitimate, so readily collecting my money while failing to reimburse any "winnings". I feel totally taken and I hope Bovada joins the others being prosecuted by the USA. They are truly thieves!
Complete fraud of a site
sounds like a bovada employee or some [censored] losing money and think he good and wins lmao sure buddy.
Bovada is 100% a scam site. The day after I deposited money to them and won a big bet, I get an email from them saying my account is cancelled because they say they received a "charge back notice" from my credit card company which was total BS. So not only did they not honor my bet and the winnings they owed me, they claimed I owed THEM money. I asked for documentation and they said they didn't have to show me any but that it was up to ME to prove my innocence lol. They wanted me to send them credit card statements for the next two months to prove I didn't get a refund from the "charge back". They are total thieves and you will NEVER see any payout from them for one, but two, they will try to THREATEN you saying you OWE them money lmao.
And btw, anyone you EVER see online that has good things to say about Bovada including on this page are Bovada employees, they are the biggest jokes ever!
This is due to the Wire Act, which prevents many international transactions. Many card companies will chargeback out-of-country charges - just call them and have them reverse it. Never had any issues with them in my 2+ years of sports betting, but I haven't tried poker so who knows. I have been paid out many times, albeit for lesser amounts. It can get tricky as they have to avoid US regulations because they are based out of country (latvia i think) They also generate about 3.3 million unique users per month, which is by far the largest customer base for an internationally-based sportsbook in the us, so I'd imagine their support staff is pretty overwhelmed. I only ever had one issue with them, it was a free play bonus that I didn't receive, but I hit them up on twitter and they got it to me the next day.
Not a bovada employee just a sport betting fan in a state that has no state-regulated sportsbooks.
you may have no problems sports betting for a while but win big money or complain and htey will discontinue your account saying your a pro or this is for entertainment only. Draftkings will go nationwide. Bovada will one day not honor your winnings as they did to us for complaining about computer blackjack. They let you win a little each day in blackjack but one day they change the player levels which is fraud and you end up losing so many many times thta its becomes rediculous. You will then complain and htey disconintue the account calling it entertainment only and htta you are a pro or you have complained causing them to say your suicidal. But they dont give a [censored] and often take your winnings.
I have to agree with the negative statements made here almost 100%, although I primarily only played slots. I am a small player, I only deposit maybe 100 dollars or less at a time. most of the time to start I was breaking even. That would last perhaps a week, and then a very inexplicably bad streak where I would lose all my funds. At one point I actually was up over 800 dollars on some crazy bonus spins, but you got it...within 2 weeks it was gone I played basically the same core of slots and could not win a penny back. I sent them an email and all they can tell me is their games are fair and perhaps I should vary my strategies.
2 weeks later I decide to play again and deposit more funds. Never won anything meaningful again and even deposited more. After being out about 400 dollars straight with no wins, I got very upset and chatted with them online only to find out they are located in Antigua and not subject to USA laws. Needless to say, that little 4 month experiment is over. I will not be playing there again and will let all my friends know as well. Just go to a casino if you can until the US allows domestic companies to offer online gaming. It's not worth it.
100% agree. this happend over and over my 12 years as a VIP there. The "bad" streaks are because they watch you play all day very closely. A supervisor with a weird spelled name of jessikya called and disconitnued my account just for complaining because i indicated that I put my savngs into bovada. As of today my 14k has not been returned calling me suicidal. When you play computerized blackjack they bait you with wins everyday until they one day just boom change the RTG player level to expert. This is disguised fraud and they are getting more and more bold about it as draftkings takes all the players. I know the end goal will be to one day disappear from the internet with all players money be very carefull there!
It's a good place to learn discipline. Because it sorta feels like they can jack with my luck. When I first deposited my $25 for penny tables my luck was excellent. I made it to about $60 and then my luck starts to end. No matter what I do or how long I play I constantly lose money. Luck streak lasted for maybe 10 hours and the bad luck is lasting for like 20 hours+.
The good luck streak I had was pure luck like I had little chance of losing money. I would get very rare
I recently opened a Bovada account to bet college football. I am quite good at it. As they noticed that, all kinds of buggy things started happening on the website. I make a bunch of bets (I think) and they all disappear from the Transaction cue for an hour or two during the Saturday. Then, I try to make a few bets and I get a "must login" message to complete bet (mind you, I am already logged in). I find out that bet went through later once the Transaction summary starts working. I also find out that bet, and another bet, went through twice. I did not want to bet two games twice and that only happened because my first click was given a message that I need to log in and it never went in the Transaction queue. Then magically, the whole site is not responding to me for 90 minutes. Then magically, I see a bunch of redundant bets go through that they will of course not cancel and of course not pick up the phone. After making them feel my fury, the filthy russian gangsters running the site in Latvia decided to hold my money hostage. The [censored] chat person starts to argue with me that they do not have a Mobile app (mind you, while I am in the Mobile app). Ironically, the Mobile app is also not working and I cannot see my transactions there either. Then the [censored] on chat tells starts to tell me they are not "affliated" with the Mobile app which is even more [censored]ic given it has all of my account history and data in it. I explain to the [censored] that sharing my online account data with whomever built the Mobile app for them is the exact definition of "affliation". That said, I doubt I will ever see my money from these people. Luckily, my family is Lithanian and our past time is murdering Russian gangsters. I will soon be in Latvia murdering more. (Just trying to catch up with Stalin. Murder is wrong except for when you murder Russian gangsters).
Long story short, these folks are clearly not ethical and will die soon.
Brother they don't have a mobile app. Apple App Store & Google Play Store ban out-of-country sportsbook apps. If you're using an "app" its just a homescreen shortcut to the mobile website. Maybe if you didn't treat the support people like an [censored] you would have been taken care of. Four years later and they're still kickin, bud, so your murderous threats are imbecilic
Has anyone found a poker site that you can trust?
Warning: Bovada is a FRAUD operation. I have an account with them for four years now and throughout this period I was able to accumulate winnings of slightly over $5000 through sport betting. However, recently when I tried to log into my account their website did not recognized my login and password so I called the customer support line to have them correct the issue. They said that my account was compromised so they have to look into this matter and will get back to me within 48 hrs. Guess what ... I did not received any return call and I have been calling them back daily for the last week and still getting the same run around. I guess they decided to shut my account down so they don't have to pay me. This is their scamming operation. They will gladly take your deposit but will not payout any winnings that you have gained. My advice is DO NOT DO BUSINESS WITH BOVADA BECAUSE THEY ARE CROOKS.
I got screwed by Bovada. I made a deposit with my card and they charged me a fee. I played and won a small amount. The are saying the card company is asking for the money back but there is no deposit on my account. Now they want me to send them the full deposit amount. I said since i have more than that in my account use that. I actually said keep it all and zero out the account (they actually come out ahead by a small amount) and they said no i need to send in the full amount then i can withdrawal it. This has SCAM written all over it and i told them i will not be sending any more money to them. Now they are threatening to send to collections and my credit report.
I withdraw my wining money, waiting for the check to receive. I call every other day and get the same answer, " wait to complete 15 days, do not count holidays." I noticed some deposit transaction which I did 't make. Reading all these reviews, I am loosing hope of getting that above $1000 check.Online gambling is not safe, they can remove money from the account also it's addictive, brain stops working. one can save money by not playing.
Cheating honest people out of money
Bovada has set itself up w huge laundering abilities. They have superusers who quietly suckout huge hands fr their opponents. Bovada did away w player avatars to make it easier for them to cheat and scam, and harder for them to be detected and caught. Anyone will tell you once you cashout Bovada brings more “bad beats” down on you. Those bad beats are planned. When a bovada superuser places in a tourney that allows Bovada to keep that $ as more profit instead of paying it out.
Ever MTT tourney has bovada users who are simply going to win. These superusers are very obvious. They do not reply to responses. Easiest way to pick them out is by noticing them being in situations where poker players simply wouldn’t be. Calling random hands w very low pot odds knowing they are getting paid. The Bovada superuser (bot) The only way to survive this is by noting them when you find one in a tourney. Stay away fr them.
The more you complain on bovada, the more they target you. Bovada is stealing so much money from honest people trying to play a real card game, but how can they be stopped? Bovada will tell you nobody can see the cards ahead of time because of its “encrypted decks”. Well when they say nobody… they mean nobody fr the public. Their own superusers absolutely have no way to be beat and they know it.
Bovada also knows how hard it is for people to prove that they are cheating. Bovada blatantly cheats people with no regard. As if they are fearless. At times its as if they don’t care at all to hide that they are cheating. Why would they? Nobody can stop them from cheating and scamming. Bovada must be forced to reimburse people who they’ve scammed.
Players put a lot of hrs in to improve their poker game along with money. Bovada makes enough money. They should be able to clean up their act and run a FAIR site. No gimmicks. Give the money you’ve stolen back to the players. That’s just bovada cheating on the tables. That’s not even touching on the cashout problems. Fake checks No checks Changing peoples winning bets. It is blasphemy.
I have argued numerous times w bovada reps who can hardly defend bovada. Listening to them justify how it is better to have anonymous tables. etc. There is no logic there or evidence to support that. Poker isn’t anonymous. Texas hold em is not an anonymous form of poker. Hello. It simply made it easier for Bovada to scam. It’s no longer “harryaces” that you can follow and watch closely to see if they are cheating as you suspect.
Now its just your buyin #. So Harrryaces can’t be found cheating day to day in tournaments. It’s just a number sliding around under the radar stealing and scamming now. It’s very apparent. VERY.
Bovada is a scam company! They are straight thieves. Everything is all smiles from them as long as you lose. Wait til the day you actually win. There are thousands and thousands of complaints of closed accounts when winning. The crazy thing is 80% of all these complaints are within the last 6-7 months. They have to be ready to close shop
Report this to your local FBI field office. I did and gave them a general tip about bovada potentially running a huge scam on poker players especially US based players. There seems to be hundreds if not thousands of players reporting the same experiences about bovada poker. Many of them are professional poker players who consistently win at live poker who all say they can’t win on bovada and the things that happen during poker literally defy all the odds and mathematics. Something is very fishy without a doubt about bovada poker but if nobody takes action and reports it to the proper authorities nothing will be done. I think the fear and concern most players have is not wanting to sound like they’re just a losing poker player complaining about bad beats. However, if bovada is in fact running a huge scam they’re simply masking it to look that way strategically because they know that most people will not want to look stupid reporting it and have it just look like sour grapes. If they’re in fact running a scam we are talking about billions of billions of dollars they are literally stealing from regular every day hard working people. It’s not like there isn’t precedent here considering all the scams and frauds that occurred back before Black Friday when online poker was shut down in the United States. Bovada also operates without a license I believe and it’s totally offshore. Them running a scam is completely within the realm of possibilities. Don’t let them intimidate you into thinking you’re crazy for believing it’s possible. Hope this helped.
You took the words right outta my mouth. i read a while back that bovada will lower sportsbook odds to known players who win more then lose. after reading that i kept an eye out on bovada and my bets. I mainly play blackjack now mind you ive played blackjack and other card games my whole life due to my whole family being gamblers.
so i started to notice bad beat after bad beat after winning a nice chunk and withdrawing it. id complain and the worse the beats got. not only on cards but everything on bovada site. id win on a sports bet but they said i lost and when i confronted them about my loss they said it was a glitch on my end that i need to play in incognito and reset my cache and cookies before i made bet. in the end they just canceled my bet and gave me my money back.
another one i noticed is any bonus/cashback/promo money i got seemed to win hand after hand after hand up until i got closer the end of my rollover and at that point nothing but straight loses. add money on site and nothing but stupid loses. one or two bad beats is ok but when you get 10 bad beats in a row come on.
another one i noticed is the amount of my bet will determine my win sometimes but most def a wrong bet amount will hand you nothing but losing hands.
thundercrash is the biggest joke. they have those superuser bots on there also all of a sudden someone will bet 300 and itll crash out at over 100 X multiple times in a row. and this super user cashes out making over 10k in less then a minute. i guess that how they avoid paying taxes on there scam winnings.
All in all bovada definitely manipulates the outcome of our bets and something has to be done to stop this. ive lost alot of stupid money on this stupid site. all trying to chase a lost dream of at least winning some of my money back. words cant even describe how i feel about whats going on. and mostly i blame myself for adding funds knowing how they are. but they suck you in with a few wins and then suck you dry. Piece of no good rotten dog crap this so called ethical scam site called bovada. this must be stopped an people must get there money back and these scammers in jail
Hi there, i completely agree with this and their practices have changed since like 2022. It used to be way more client friendly with a lot of bonuses and rewards whereas now it's literally a punch in your face. I got so mad the last time that I really love to out enough people together to get them investigated and get a lawsuit together. I don't even want to think about the amount i left there in the years. Now their practices are just blatantly obvious. Same thing here when i withdraw I'll be losing for weeks... Weeks not even just spins ... I really would love to get these [censored] and get money back for all of us
I'd like to help u brother.. they hv bn kicking me in the nuts for years. And now that i can blatantly iden6MORE AND MORE WAYS THat they are out rite CHEATING PPL...IM FURIOUS. I'D B THRILLED TO GET SUMUM DONE ABOUT THESE SHADY [censored] CROOKS. WASSUP.WITCHA@GMAIL.COM
Tell me how dealer gets an ACE in 9 out of 10 hands in a row in blackjack. Or.. how every single time dealer shows a 6... he wins the hand. EVERYYYYYY TIME. I play both Poker and BJ.. and if you think Poker is rigged... Blackjack is so rigged they don't even care how obvious. Another thing, i complained once/twice about this to their customer service, and I swear their cheating got even worse and now i can't even win a hand sometimes. Needless to say im done playing on there (should have been done a long time ago).
also have you guys never wondered how it can be any time of day or night and there is never a wait at all to find a match on jackpot sit n go games. but when their poker is down on ignition and bovada and you click on their forums that they link to see their status updates it has the number of views its been seen. you would think it has thousands of views not tens. it gets like 30 or 50 views at the most.
but yeah its blatantly obvious its rigged. i see the same hands getting dealt to other players back to back same for me. but i get a 2 9 back to back constantly. the way they make you lose its not random how can something you see happen all the time just be random at what point does it stop being random.
and the shills they got online who attack you worse than if you slapped their mom and they all same the same thing "you suck"
You right! Not only is there never a wait but by them using numbers as player names and no chat between players there's no way to ever prove that they're cheating. With all the allegations you would think they would at least try to prove to us that we're playing against real people and not robots, but I guess as long as people keep depositing money they don't have to. SMDH!
Yes, I honestly could not agree more with everything this man wrote. To me, it rings so true, If you think he's just a jaded player listen to me (I may still have the video recording of it.) but if you win big in sportsbook or have a 4 of a kind or something crazy or ESPECIALLY if you just cashed out you may as well log out and wait or find another site. I remember one time, just to see, only a few weeks ago, I cashed out oh..about 800$ - not much but a lot for me. It was so weird, i played 100 hands of Video Poker, the absolute best hand i got was either Jacks or better or 2 pair. I believe i received those maybe 10 times. I was wagering small cause knew bovada was angry and i doubled down twelve items after a small winning hand -wouldn't you know it? I was 0-12, Bovada never had less than an King or an Ace. It's laughable, I'll also say this, what i have notified is if you make a couple small sport wagers on a busy football sat or Sunday afternoon oh my the money is flowing like milk and honey until it's not. they have a good UI it's quick and you can do parlays cross sport on live betting . I am so sick of them though now and I'm looking for ideas for some where else to go. Please No Intertops, No MY bookie (TERRRIBLE UI) Betnow.eu is terrible. I've never won more than 10 bucks on that [censored] site. Bovada pays out great, but they are far better at [censored]ing you and they never bring KY.
Just lost 20/23 all ins, 80% with better hands. This is almost statistically impossible. This happened after i complained that you can deposit money with a credit card but they wont let you withdraw by credit card. Absolute scam, algorithm clearly designed to even things out for the absolute idiot all-in shmucks on there.
after playing thousands of hands its not rigged for super users its rigged to create action, the more chips flying around the less you notice the rake being taken. If you double up you will get stacked shortly thereafter. You can run up a stack and it will let you keep winning but if you withdraw then you will go on a downswing of at least the amount you withdraw and prob more making you deposit more money. This is the best way for them to rig it as the money gets spread around and meanwhile, that rake eats up all the stacks. I was at a table that broke and I was playing HU with a guy for an hour or two and we both were losing a lot. That rake adds up quickly.
watch for this...
if you have nice a pocket pair and make a set on the flop, two of the flopped cards will be suited. Then the turn card will match the suited pair every single time. I wish I could wager it somehow. I have called the turn card nine times in the last 6 hours IN A ROW!
Omg, I'm 59 years old and been playing poker my hole life, and I noticed the same thing.its like they have some one arranging the cards as you play
I give up on Bovada what a scam! Bad beat after bad beat. You will never win.
With Virus going on I gave them another chance, I want my time back!
I kept some stats. Last KK in pre-flop lost 8/11. Last AA - won 45% time.
QQ lost six times to AA. On and on. Knocked out of tournament all in
25/35 times when a 60% or better chance of winning.
Bovada Poker is so rigged
Bovada Poker is so rigged. Please don’t waste your money on this site. You would make more money playing BINGO then at this computer generated dealt hands. If you have any skill at playing Texas Hold’em don’t waste your time. Every golden hand dealt to you will be beat by some donk. Example I had 4 10′s got beat by 4 j’s. I have played poker for 30 years I have never been at a tournament that has ever happened. But this is hand after hand on this joke site. Almost every 3rd or 4th hand is a flush. I ask anyone to take a deck of cards sit and deal 5 players in one hour.
You might have 1 or 2 flushes in that hour. So if you don’t mind tossing good money out of the car window on the freeway then you need to play on this rigged joke site. Bovada poker is a scam and waste of your time and money, don’t bother playing this site and blowing money like I did. I’m no saying this because I don’t like poker, in fact I love playing poker online and in casinos, I just hate getting ripped off and feeling like my money has been stolen.
Brovada poker tournaments are a rigged program I have proof. I spent the last 3 days playing different buy ins from $10-100. Got knocked out in everyone of them before the money even with multiple rebuys with the best hand all in on the bubble. I did have the best hand the ones that best me flop or hit anywhere from two pair to full house's. Not one time was it even close these are miracle all in knock outs. Why because if it was one or two tournaments this happened in at that stage I could let it go but in at least 20 tournaments I played in it happened in every one. I even played a live tournament and never saw anything close to what happened to me on brovada. This is not a rant because I played in a total of 50 tournaments in the last two weeks with the exact same bust outs. Even when I had a large chip stack they crushed me before the bubble when I had the best hands. Win rate on all tournaments making the money was 1 out of 50 best hand lost every time except win I made the money went on tilt and won my way into the money going all in with the worse hand 5 times in a row and that was in a tourney I rebuy 5 times. Still lose. Only on line I played so far that holds any weight is the wsop during the world series. Thought Brovada would be different since they been around so long. Nope and they can go [censored] themselves with the other corrupt sites. I'm staying with live poker where I have a great record. Been on and off with on line since 2005 and it's never changed. These sites are corrupt along with cheaters. Save your money go live where you can see everything.
I don't care about all the negative feedback from this post. I been around a long time with these sites they are a joke.
If anyone ever recalls a couple years back when a “bonus” was accidentally awarded to players then taken away? Usually super users get things like this to beat you in the long shot. Coupled with false real players and bots makes it more interesting
this site is killing me, i won a tournament second day , now my cards turn to [censored], and i just wanted what i won so they only let me have half,so they could screw me for the half i couldnt get out. now i know my cards dont just shut down and now i cant even play on a fair tables anymore because i dont want to watch them play, they have to screw players by hiding players, so i took out my winnings but surprise its under review, they already put my cards in a whammy, definately crooked
100% rigged. I'm not crying saying the site is singling me out to get me, but I do firmly believe the outcomes are rigged for drama/action. I started logging my pre-flop all in outcomes because it was getting ridiculous. The last 8 times in a row that I got pair vs pair all in pre-flop I was ahead (had an overpair) 7 of the 8 times. For 7 of those times, my opponent rivered his three-outer to beat me. Always on the river, never flop or turn. The 8th time I flopped a set and my opponent proceeded to river his set again. So 8 times in a row (the last 8 hands I've ever played on bovada to date lol) I got rivered by a three-outer to lose the hand. The probability of that for those curious is 1 in 16.7 billion, so I guess I should play the lottery now. Do yourself a favor and either get it all in bad with plans to suckout on the river or stay off the site.
I have had the same suspicions about bovada poker being rigged as well. However, out of the fear of sounding like just another fish complaining about bad beats, I always kept it to myself. However, my gut feelings are usually right when they’re this strong and won’t go away. So recently I started doing extensive research about this to see what experts and poker players were feeling about it. I’m excited to say that after reading thousands of reviews and comments, I’d guesstimate that about 95% of all reviews and comments have the same general feel, that Bovada poker is somehow rigged possibly in many different ways. Many of the comments I’ve read are from even professional poker players who even provided their stats and credentials. They all seem to say the same thing. They are regular consistent winners at live poker yet none of them seem to be able to win on bovada. That’s enough right there to raise suspicion for me. Let me state for the record that I am NOT a professional poker player and don’t claim to even be very good at poker. I just enjoy the game and the competition. That being said, there is NO DOUBT that I have way more success at live poker by a landslide compared to on bovada. I have witnessed the most incredible things/bad beats consistently on bovada. I tried to explain them away with just typical bad beats which do happen in poker and it’s part of the game. However, the frequency of how often it seems to happen on bovada seem to defy all odds and mathematics associated with poker. Yes you see way more hands per hour online. I get it. But the frequency in which these borderline miraculous beats occur are suspicious and shady at best and corrupt and intentional at worst. I’m starting to think that if bovada is in fact running a huge scam on poker, they actually rely on hiding it behind the “they’re just typical bad beats that occur in poker and it’s part of the game” smokescreen. But once the frequency of these “bad beats” gets to a certain level where it literally defies the odds and mathematics involved in poker, and you have tons of PROFESSIONAL poker players testifying to witnessing it themselves, it may be time for the general public and the entire poker community to start to be concerned, and rightfully so. It’s not like there isn’t precedent as far as online poker scams and frauds go. I believe that if they are in fact running a scam they are also relying on people being afraid to just sound like sore losers by complaining. I think they are well aware and it’s all by design if they are in fact running a scam.
Th se comments bring me hope that something may actually happen finally and bovada will be at minimum investigated by the proper authorities finally about all this. Report your experiences to your local FBI field office. I did and gave them a general tip about bovada potentially running a huge scam on poker players especially US based players. There seems to be hundreds if not thousands of players reporting the same experiences about bovada poker. There is without a doubt strength in numbers in situations like this. Do not be afraid or intimidated to tell your story. Brush fires lead to forest fires proverbially of course in these situations. The more people who speak up, the more people they will inspire to do the same.
Like I said, Many of the comments I’ve read are coming from professional poker players who consistently win at live poker who all say they can’t win on bovada and the things that happen during poker on bovada literally defy all the odds and mathematics. Something is very fishy without a doubt about bovada poker but if nobody takes action and reports it to the proper authorities nothing will be done. I think the fear and concern most players have is not wanting to sound like they’re just a losing poker player complaining about bad beats. But I think bovada actually knows this and relies on it if they are in fact running a huge scam. If bovada is in fact running a huge scam they’re simply masking it to look that way strategically because they know that most people will not want to look stupid reporting it and have it just look like sour grapes.
If they’re in fact running a scam we are talking about billions of billions and billions of dollars they are literally stealing from regular every day hard working people. Literally it’s straight up highway robbery. And like I said before, It’s not like there isn’t precedent here considering all the scams and frauds that occurred back before Black Friday when online poker was shut down in the United States. Bovada also operates without a license I believe and it’s totally offshore. Them running a scam is completely within the realm of possibilities. Don’t let them intimidate you into thinking you’re crazy for believing it’s possible. Hope this helped.
I definitely agree with you 110%! I was sick and tired of losing to quads. I play PLO-Pot Limit Omaha and one player got quads twice in 3 hands! I was winning then later you lose it all back constantly. If that happens to me, it happens to everyone. They entice you to come back for more but eventually you will never win. New players always win then later they change it and let other new players win and you lose eventually. They don't care but only for themselves to get as much as rake money from the pots. Please trust us when we say, don't play at Bovada or any online casinos or poker. Betting on sports is fine. Bovada poker has only color buttons and cash table no 2 colors ever sit together but in tournaments there are few same colors!? WTF!? Bovada do cheat and they are dishonest. They are not legit by any means! Stay away!
So what can we do about this? All online poker thats like bovada needs to be shut down. You cant enjoy playing texas holdem anymore because their "RNG" is such b.s.
There's a lot of ppl that have been affected by their scamming site, there has to be something we can do to put a stop to this.
Report your experiences to your local FBI field office. The more people who do that who have had the same experiences, the more likely that an investigation will be launched. Nothing happens if people remain silent. Stop looking to other people even authority figures to take action and take action yourself. It will also inspire others to do the same.
“I am only one. I can’t do everything. But just because I can’t do everything doesn’t mean that I can’t do something.”
About Bovada: its this simple. When it comes down to the river and you have a 95% chance of winning (ie the other players has 1 or 2 outs out of the entire deck) You lose 95% of the time. When a site like Bovada defies statistics to that degree on a constant basis... it is rigged... its simple
very true! For each of your stack, there are always a couple of such hands/actions that make you lose your whole stack quickly, even though there are many 'normal' hands where you play reasonably well and win some.
If you have ever wondered why internet poker is a SCUMMY CRIMINAL ENTERPRISE here is why.
This is related to BOVADA Poker as well as comments about that sleaze bag “industry” as a whole.
The “cash out curse” is real. I first noticed it at Full Tilt which is hopefully dead forever.
I asked them via email what their cash out limits where. I was within one buy in of cashing out as per their guidelines. All I needed to do was come in third in one more tournament or sit and go. After I talked to them the curse began. Pocket Aces were cracked no less than five times, after that, for the next five sit and goes the best cards I received, for five sit and goes, was Ace Queen. Ace Queen is a joke of a starting hand. I was good enough to build up the account and they were sleazy enough to manipulate their random numbers generators to either crack all good starting hands by junk hands (7-2 off suit) no less than 5 times with a miracle card on the river. This went on continuously until my account was drained.
I swear to Buddha, Players Only.com did the absolute same thing. They are/were part of the MERGE Gaming Network.
At Cake Poker, it was the same thing until I saw what was happening and wanted to cash out before they drained my account. I had to threaten to turn them in to THE FEDERAL BUREAU of IVESTIGATION before they would cash me out/ GIVE MY MONEY TO ME.
DO THEY NEED TO DO THIS AND CAN THEY DO THIS. YES.
WHY?
Because the can.
Did the mafia skim off of Casinos in Las Vegas and in Cuba? YOU BET THEY DID.
WHY? Because they could and they were Greedy.
We all know of the Full Tilt and Absolute Poker Scandals. The other on line poker sites are no different.
Why do they set it up so you will eventually lose and spread your money around different accounts?
Because it keeps money in a pool against which they can borrow for other endeavors. If they cash people out, their overall pool of money drops and they have less liquidity which to borrow against. This is called money management 101. Keep your principle in your pocket and do not deplete your principle at all costs.
I know people who are owed thousands of dollars from poker sites that poker sites will not release.
BOVADA POKER TOOK OVER FOUR MONTHS to get my money to me.
PEOPLE WILL QUIT GAMBLING ONCE THEY BECOME SERIOUS AND CONSISTENT LOSERS.
Since poker started, the pros have been feeding on the fish. Poker sites do not want this to happen. The fish will not come back and re-fund their accounts if they never win. Let them win a little, which they would never do in the real world of poker with real cards and real dealers; they will re-fund their account continuously.
This is called “INTERMITTENT REINFORCEMENT”, a form of behavioral conditioning. INTERMITTENT REINFORCEMENT is FAR MORE POWERFUL that consistent positive or negative reinforcement. This why people continually play slot machines. They win once at a machine for $100.00 and they will throw away $1, 000.00 to hit it again/ win again.
I know all about variance, outs, odds and probability. I successfully trade futures online. Good Poker and poker account management is simple compared to Futures Trading. I have two degrees from the UNIVERSITY OF CALIFORNIA.
I have finished in the money in numerous real card tournaments. Online Poker is BINGO or ROULETTE. A PURE GAME of CHANCE instead of a studied approach and process by which money is made.
No poker sites available, with the exception of those, in Nevada, are monitored by any agency to insure proper functionality and fairness.
________________________________________________________________________
Below is an unedited email dialogue about BOVADA POKER disconnecting me while I was involved at a sit and go at their site. I could go any where on the internet while I was kicked off by the Bovada Servers and I could even play cash games at their sites while the Bovada Sit and Go and Tournament lobbies WERE NOT AVAILABLE on their Poker Site. They kept telling me that it was my problem even though I could go any where on the internet and play cash games while I waited for the BOVADA sit and go lobby to resurrect itself. I had been a long time customer of BOVADA and they would not refund ONE sit and go buy-in.
BOVADA never answered my question about their random number generator(s) noted below in this document.
Bovada is carrying the torch for the online poker sliminess first noted in Full Tilt Poker and Absolute Poker among others.
EMAIL DIALOGUE WITH BOVADA FROM LAST TO FIRST:
From: " @comcast.net>
To: "Bovada Poker Customer Service"
Sent: Thursday, August 15, 2013 4:47:39 PM
Subject: Re: kicked off
Nice to know BOVADA is so professional. Please delete my account from your data base. I trade online futures and nobody has ever given me such a LAME excuse for getting Kicked off their servers and they always "even you out" when they disconnect you. If I can play cash games and your lobby, sit and go and tournaments are not even up for re-entry after I log off and reset five times and you lobbies are not there, That is a Bovada SERVER Problem. I f I am kicked off, and cannot sign back in and can go any where on the net, and can play a cash game on your site but your lobbies for tournaments and sng lobbies are lost for 15 minutes that is your problem. That is precisely what I have been told by online brokerages as well as other poker sites. Also you did not answer my questions about RNGs.
Sayonara
From: "Bovada Poker Customer Service"
To: @comcast.net
Sent: Thursday, August 15, 2013 12:55:05 AM
Subject: RE: kicked off
Dear
Thanks for contacting Bovada Poker Customer Service.
We are sorry to hear that you have been experiencing some technical concerns while playing in our Poker software. As mentioned in our previous correspondence, please be advised that our Poker software has different servers that lets you connect to multiple tables. Whenever you join these tables, each of them are being connected to different servers which makes it possible for you to continue playing in other tables even if you have already been disconnected or timed out in one of the tables.
In addition, we have checked the tournaments you have played, and the game has continued normally for the other seated players. We know it might seem like the connection issue is on our side, but that doesn’t seem to be true. We act responsibly when we experience service issues by refunding buy-ins and taking responsibility for the issue, so rest assured we’ll do so if you’re affected.
Our Poker Customer Service Team is available by phone and e-mail at poker@bovada.lv 24/7 to help if you need anything else.
Thanks,
Poker Customer Service
poker@bovada.lv
Punta Cana Poker Classic
Feel the heat of the Dominican Republic with a $5, 500 Prize Package to play in the Punta Cana Poker Classic in the Dominican Republic.
--- Original Message ---
From: comcast.net>
Received: 8/15/13 9:47:11 AM SGT
To: Bovada Poker Customer Service
Subject: Re: kicked off
I could go to any internet site I wished at the time of the disconnect from your servers. I could sign back in for at least 15 minutes as the sign in page/lobby for sit and goes and tournaments were not available even though I COULD PLAY Cash games. If I can play cash games and cannot get to my sit and go that is a Bovada problem. When I was allowed by Bovada to continue with the sit and go I had been blinded down to an inadequate level due to no fault of my own. I should be refunded that sit and go buy in.
I have another question. Does each table have its own RNG?
Upon being disconnected I immediately shut down the software and tried to connect (no less that 5 times) to the sit and go and tournament lobbies which were unavailable for at least 15 minutes. If you look at my account, you will see that I played some cash games waiting for the Bovada sng and tourney lobbies to be available.
My cache cleans every time I shut off my computer.
Don Lawrence
From: "Bovada Poker Customer Service"
To: @comcast.net
Sent: Monday, August 12, 2013 2:08:04 AM
Subject: RE: kicked off
Dear,
Thanks for contacting Bovada Poker Customer Service.
We are sorry to hear that you have been experiencing some technical concerns while playing in our Poker software. In regards to this, please be advised that our Poker software has different servers that lets you connect to multiple tables. Whenever you join these tables, each of them are being connected to different servers which makes it possible for you to continue playing in other tables even if you have already been disconnected or timed out in one of the tables.
Experiencing lag or disconnect problems can be a common occurrence when playing any online game such as Poker. Lag concerns can be caused by different factors such as insufficient system resources and background programs that may be interfering with the game. If there are multiple programs on your computer running at the same time, this may cause interruptions that may slow down your computer as well as your internet connection.
We also have to understand that there is no perfect internet connection, no matter how fast our internet connection is, it does happen that sometimes there will be some interferences such as traffic on the network and some quick maintenance being performed by your Internet Service Provider (ISP). We do not really notice this if we are just browsing a website and doing a simple chat but with online games such as online Poker, you are playing against other players and therefore all actions are being done real time.
In the event that you encounter the same issue in the future, kindly log out and log back in to the Poker software. Clearing your history and clearing your browser's cache and cookies might help. We have instructions in the 'Technical' page of our help section:
https://www.bovada.lv/help/clearing-history
Our Poker Customer Service Team is available by phone and e-mail at poker@bovada.lv 24/7 to help if you need anything else.
Thanks,
Poker Customer Service
poker@bovada.lv
Punta Cana Poker Classic
Feel the heat of the Dominican Republic with a $5, 500 Prize Package to play in the Punta Cana Poker Classic in the Dominican Republic.
--- Original Message ---
From: @comcast.net>
Received: 8/12/13 10:00:51 AM SGT
To: Bovada Poker Customer Service
Subject: kicked off
got kicked off sit and go. signed back on and there was no sng schedule cannot get back to sng.
I'm beginning to agree that Bovada poker is rigged. Not necessarily bots, but it really seems that you can go on abnormal streaks where you are losing a much more significant number of hands than you should be. I've done very well playing live tournaments and have even won several tournaments including some ones on Bovada, however, the crazy dog ### streaks that just happen to occur right after depositing seems to be quite odd. The more I deposit, the more I lose, playing at the top of my game which again, has won me several live and online tournaments.
Absolutely corrupt poker
I had occasionally put a small deposit on the what is now Boavada poker site which used to be Bodog. It changed just recently. I began to start having my doubts as to weather or not the site was somehow corrupt or fixed considering the abnormal things that would occur during play. When i say abnormal i guess you just need to be a player and experience what i had while playing on the site. It seems like hands were fixed and various other things. Unfortunately i can not show any physical proof as to what i am saying but making a complaint just makes me feel better. On new years day I put 30 dollars on the site and began playing. I did ok in the beginning and thought ok maybe this isn't so bad. However a couple days later once i had built the funds up it was literally like they flipped a lose switch on my playing. For two days straight they literally drained my money out. I am a pretty solid player to and i came to the definite conclusion that the site is absolutely fixed. The things that happened to me over the last two days have been nothing less than completely bogus. I don't care if anyone believes me but I am gonna make the complaint anyway as at least a warning to anyone who dares put their money on the Bovada site. They are very slick to with the way they arrange it all so beware of underlying deception. Also to top it off their payout process and methods are totally ridiculous and it takes weeks before you even get a check and you are lucky if it will even cash at a bank. Also you can only make one free cashout per calender month otherwise its a fifty dollar charge to get your money which like i said doesn't even arrive until weeks later.
A supposedly bovada vip host contacted me. He reads off my name, address and personal to be legit. He said as a vip host he tells me how to withdraw money since matchpay is full of scam artist and unreliable. He said withdraw money and it never shows up in my account
I have been off and on using bovada for a year I have one only one time when I first started playing. I have dumped hundreds and hundreds of dollars into this game just to come out with nothing... Their games don't let you win anything! The site is a complete rip off
I have used this site for over 6 years never have I had my account suspended except for when I first made it years ago . I have had many withdraws and friend referrals. Today I win almost 2k and try and withdraw and my account is suspended for the first time in years no answers or anything !
72 hours ago I made a withdraw and they suspended my account . No update or eta , customer service doesn’t k know anything .plus I was told 24hr then 48hrs now it’s 72hr and no response I just want my money
I won 1300 I cashed out a thousand they said it was pending then they emailed said it had been processed but I checked nothing with both bovda and the receiver account bovda provided a bitcoin transaction that was no good on blockchair then told me my login info was no good this all happened on 01/15/2024
Continued after continued Bad beats on this site for over 10 years. It's a Fraud!
Today alone on Bovada I had pocket Ks 3Xs. All beat on the river. Once by pocket 8s, once by pocket 6s, once by off suit AJ. Constantly river ratted on this site. Bad beat after bad beat after bad beat. It’s nuts.
I have been playing on this site for over a Decade and my mind is always waiting for the bad beat especially when I have the other Player Dead to Rights. Bovada Poker uses a specific Poker code that knows what you are playing and know what you'll Play. In the past 10 Years, I have had more bad beats than normal action. It's insanity but I continue coming back but today was the last straw! Holding 78OS, FLOP 910J, Runout,Q,K. Oppnent has AJ. This is not the worst I've had but it's a History if this BS. Going to Start A BLOG of how BOVADA Defrauds players.
Is most scam site no one use this ppl when you win they will lock your account and you can’t get in to it and you have to keep emailing them big scram
The problem logging in on bovada happened around 12:45 12:50 am it kept saying I logged in to many times and locked me out. I paid only 25 dollars to play some poker and then it just like logged me out and wouldn't let me in kept saying error message every time I tried logging in.
My account is at a zero balance yet my last wager was a win. They claim there has been no withdrawals from the account since that win. How is this possible? I have emailed multiple times with no real answers.
Overview of Bovada complaint handling
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Bovada Contacts
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Bovada phone numbers+1 (888) 263-0000+1 (888) 263-0000Click up if you have successfully reached Bovada by calling +1 (888) 263-0000 phone number 0 0 users reported that they have successfully reached Bovada by calling +1 (888) 263-0000 phone number Click down if you have unsuccessfully reached Bovada by calling +1 (888) 263-0000 phone number 0 0 users reported that they have UNsuccessfully reached Bovada by calling +1 (888) 263-0000 phone number
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Bovada emailsservice@bovada.lv100%Confidence score: 100%Support
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Bovada social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Bovada contacts
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