SUBMIT A COMPLAINT

Booking.com / hotel reservations

Contact information:

We placed an hotel reservation with bookin.com for Nantasket Beach Resort, in Hull, Massachusetts. Instead they made the reservation on Nantasket Hotel. We have sent booking.com a few emails complaining about the facto and they never did anything. We could not cancel the reservation with the hotel, because it was done by booking.com under the agreement of no cancelation and we have no choice but going to that hotel or losing the money. Shame on this company that should be investigating by the authorities.

Ca
Mar 19, 2017

Post your comment