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Booking.comcredit card details and problems in the booking.com platform

Tried to book an hotel in Colombia for almost a whole afternoon and received constant messages from the the website that the operation was refused.

Gave up entirely and did not even book the flight. Never received a confirmation email.

A whole month later received a telephone call from the hotel in Colombia saying they were expecting me.

As a result of the booking. com platform problems, frustration from my side with the several forms that I had to do over and over and problems in my email I was billed.

Had to pay for an hotel I didn´t knew was reserved.

Booking.com does n´t care for the client. Just the hotel!

Lost a client forever.

Cr
Dec 09, 2018

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